DIANA GEVORGYAN
Burbank,CA
Summary
Dynamic administrator with a proven track record at Victory Place Home, enhancing operational efficiency and community engagement. Skilled in recordkeeping and customer service, I streamlined documentation processes and developed training materials, fostering staff growth. My resourcefulness and attention to detail improved productivity and compliance, ensuring a supportive environment for both staff and residents.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrator
Victory Place Home
02.2020 - Current
- Coordinated daily administrative operations, ensuring efficient workflow and communication among staff.
- Managed scheduling and logistics for resident activities, enhancing community engagement.
- Streamlined documentation processes, improving accuracy and compliance with regulatory standards.
- Developed training materials for new staff, fostering a culture of continuous improvement and knowledge sharing.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Educated staff on organizational mission and goals to help employees achieve success.
Social Worker
Yerevan Municipality
01.2014 - 10.2019
- Facilitated assessments to identify client needs and develop tailored intervention plans.
- Coordinated multidisciplinary team meetings to enhance communication and collaboration on case management.
- Developed and implemented community outreach programs to raise awareness of available social services.
- Mentored junior staff, providing guidance on best practices in client engagement and case documentation.
- Advocated for client rights, ensuring access to necessary resources and support systems.
Education
127
Armenia, YerevanBACHELOR'S DEGREE OF PHILOLOGY, PEDAGOGY (ENGLISH)
Interlingua Linguistic University
Armenia, Yerevan07-2008
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Resourcefulness
- Microsoft Office
- Recordkeeping
Certification
DSP 1(Direct Support professional)
DSP 2
ARF Administrator
Languages
Armenian
Full Professional
Russian
Full Professional
English
Full Professional
Spanish
Elementary
Timeline
Administrator
Victory Place Home
02.2020 - Current
Social Worker
Yerevan Municipality
01.2014 - 10.2019
127
BACHELOR'S DEGREE OF PHILOLOGY, PEDAGOGY (ENGLISH)
Interlingua Linguistic University
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