Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Gomez

Fort Worth,TX

Summary

Accomplished Picker Packer at GXO, I leveraged warehouse safety and attention to detail to enhance order accuracy and productivity, significantly reducing shipping errors. My ability to quickly learn and adapt, coupled with a strong focus on teamwork, drove efficiency across operations. My tenure is marked by a commitment to quality control and fostering a collaborative environment.

Overview

8
8
years of professional experience

Work History

Picker Packer

GXO
09.2024 - Current
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Prepared and checked outbound shipments for accuracy.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Phone Technician

S&B Industries
11.2020 - 08.2024
  • Delivered high-quality repairs by following detailed manufacturer guidelines and protocols closely.
  • Improved customer satisfaction by efficiently diagnosing and repairing phone issues.
  • Maintained organized workspace, contributing to an efficient work environment and quicker repair turnaround times.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Read blueprints and schematics to correctly place equipment.
  • Developed expertise in various phone models, improving overall knowledge base within the team.
  • Enhanced team productivity by assisting colleagues in resolving complex technical problems.
  • Consistently exceeded performance metrics as a result of accurate diagnoses and efficient repairs.
  • Conducted thorough inspections of devices to identify issues accurately before initiating repair processes.
  • Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.

Sales Floor Coordinator

Marshalls
12.2016 - 11.2020
  • Spearheaded promotional events to drive foot traffic into the store, resulting in increased sales opportunities.
  • Analyzed sales data to identify trends and optimize store performance, leading to increased revenue.
  • Reduced shrinkage rates through diligent inventory control measures and loss prevention techniques.
  • Optimized store layout based on customer feedback, improving overall flow and ease of navigation.
  • Implemented new merchandising strategies for enhanced visual appeal and easier navigation of store layout.
  • Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

High School Diploma -

Lamar High School
Arlington, TX
06.2016

Skills

  • Warehouse Safety
  • Quality Control
  • Quick Learner
  • Attention to Detail
  • Dependable and reliable
  • Teamwork and Collaboration
  • Motivated Team Player
  • Time Management
  • Customer Service
  • Staff Training
  • Payment Processing
  • Mentoring and training
  • Proficiency in Technology

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Picker Packer

GXO
09.2024 - Current

Phone Technician

S&B Industries
11.2020 - 08.2024

Sales Floor Coordinator

Marshalls
12.2016 - 11.2020

High School Diploma -

Lamar High School

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Diana Gomez