Diana Gomez
Plantersville,TX
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
9
9
years of professional experience
Work History
Medical Assistant
North Cypress Family Practice
10.2020 - 04.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Posted payments to accounts and maintained records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
HVAC Installer
Kilgore Industries
01.2020 - 10.2020
- Increased longevity of HVAC systems by performing preventive maintenance.
- Installed components to improve HVAC system performance.
- Installed grills.
Medical Assistant
Internal Medicine Dr. Kapoor
11.2019 - 01.2020
- Enhanced office productivity by handling high volume of callers per day.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
Medical Assistant Externship
Excel Urgent Care
04.2019 - 05.2019
- Patient triage and EKG’s
- Assisted with phlebotomy and urinalysis
- Specimen Collection and handling
- Stich and staple removal
Sales Associate
Burlington Coat Factory
06.2018 - 03.2019
- Responsible for maintaining store inventory
- Prepared merchandise for sales floor by pricing or tagging.
- Assist with cashier coverage as needed
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Registered Dental Assistant
Pinnacle Pediatric Dentistry
03.2012 - 03.2013
- Assist doctor with dental treatments
- Take patient vitals and x-rays
- Informed patients of plan of treatment
- Sterilize instruments
- Prepare treatment rooms
Education
Medical Assistant Diploma -
The College of Health Care Professions
Houston, TX01.2019
Register Dental Assistant - undefined
The College of Health Care Professions
Houston, TX01.2012
High School Diploma -
Waller High School
Waller, TX10-2018
Skills
- Bilingual (English/Spanish)
- Positive and professional
- Customer Satisfaction
- Multitasking Abilities
- Credit and cash transactions
- Merchandise displays
- Customer service excellence
- Restock products
- Price merchandise
Timeline
Medical Assistant
North Cypress Family Practice
10.2020 - 04.2021
HVAC Installer
Kilgore Industries
01.2020 - 10.2020
Medical Assistant
Internal Medicine Dr. Kapoor
11.2019 - 01.2020
Medical Assistant Externship
Excel Urgent Care
04.2019 - 05.2019
Sales Associate
Burlington Coat Factory
06.2018 - 03.2019
Registered Dental Assistant
Pinnacle Pediatric Dentistry
03.2012 - 03.2013
Register Dental Assistant - undefined
The College of Health Care Professions
Medical Assistant Diploma -
The College of Health Care Professions
High School Diploma -
Waller High School
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