Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Gomez

Crane,TX

Summary

Results-driven RV Sales Associate with expertise in enhancing customer satisfaction, resolving inquiries, and demonstrating product features. Proven ability to organize promotional events and maintain industry knowledge to drive sales growth.

Overview

3
3
years of professional experience

Work History

RV Sales Associate

Rv center ETW
Odessa, Texas
11.2022 - Current
  • Assisted customers in selecting suitable RV models based on preferences.
  • Demonstrated RV features and specifications to enhance customer understanding.
  • Collaborated with finance team to process customer financing applications efficiently.
  • Conducted follow-up calls to ensure customer satisfaction after sales.
  • Maintained up-to-date knowledge of RV inventory and industry trends.
  • Organized promotional events to attract potential buyers to the dealership.
  • Provided training to new sales staff on product knowledge and sales techniques.
  • Resolved customer inquiries and concerns promptly to improve service experience.
  • Responded promptly to customer inquiries via email or phone calls.
  • Processed payments from customers using cash, credit card, check or financing options.
  • Developed sales opportunities by exploring customer needs and providing solutions.
  • Greeted customers upon arrival and provided exceptional customer service.
  • Performed regular maintenance checks on RVs prior to sale or rental.
  • Adhered to company policies regarding safety standards for operation of RVs.
  • Maintained showroom area cleanliness and organization of inventory.
  • Provided product knowledge to customers on RV models, features, and pricing.
  • Maintained a positive attitude in all interactions with customers and colleagues.
  • Participated in team meetings to discuss ideas for improving customer experience.

Education

Bachelor of Science - Physical Therapy

UVM
Zapopan Jalisco Mexico
12-2020

Skills

  • RV financing
  • Product demonstration
  • Customer inquiries
  • Sales training
  • Inventory management
  • Customer relationship management

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

RV Sales Associate

Rv center ETW
11.2022 - Current

Bachelor of Science - Physical Therapy

UVM