Diana Gonzalez
Ocala,FL
Summary
Hardworking and detail-oriented professional with over 20 years of proven-ethics and commitment. Experience in various roles, including caregiving, administrative assistance, and bookkeeping. Proficient in Medicaid billing, conducted internal audits, accounts payable, and accounts receivable. Managed budgets for non-profit developmental disabilities agency. Skilled in customer service, data entry, and office management. Bilingual in English and Spanish. Possess an Associate's degree in business administration. Authorized to work in the US for any employer
Overview
35
35
years of professional experience
1
1
Certification
Work History
Caregiver/Personal Assistant
Private
06.2011 - Current
- Administer medications
- Bathing and dressing
- Assisting with medical equipment's
- Prepare meals, general house-hold chores, and grocery shopping
- Escort to medical appointments, shopping and personal business
- Act as a personal assistant to patient with finances and budgeting personal funds upon request
- Translator (Fluent Spanish language)
Administrative Assistant
General Dental office
02.2015 - 06.2018
- Greeting patients upon arrival, answering phone, register patients, make arrangements with patients for dental treatments and surgeries
- Completing and filing insurance forms
- Dental Charting and Treatment Planning
- Sales of dental style braces and dentures
- Customer Support, providing empathy, patience to patient, Spanish translation, problem-solving, sales service/product knowledge: dental dentures, gum care, and surgeries
- Use HIPPA Compliance Regulations ethics and confidentiality with patients
- Organized appointments, send correspondence for appointment reminders and follow up's
- Insurance verifications and collection of co-pays
- Data entry in manual ledger of all co-pays: final entries in to Excel spreadsheet
- Collected and reconciled business expenses, including expense reports
- Billing A/R and A/P including remittance of accounts, follow up's and collecting on default account's and used strategies to maintain accounts updated
- Medical Record Analyst
- Document review; medical records, understand medical terminology and monitoring compliance
- Responsible in organizing and maintenance office including disinfecting all areas such as x-ray rooms, surgery room, additionally replenishing supplies for exam rooms and x-ray rooms
Self Employed Contractor
Safe Landing Construction
12.2009 - 01.2015
- Planed and directed all functions of the company
- Handled all contracts negotiations and proposals design strategies and observed the performance of construction projects, balancing with strong and effective leadership
- Guiding and directing the company's schedules and ensuring all safety guidelines were followed and completion of all projects to the clients satisfaction
- Cross-functional management: Able to balance between the functions of the company and time manage employees, new hire and prepared payroll and networked new projects
- Use customer service skills when networking and contract negotiations, additionally able to use bilingual skills with Spanish speaking clients in translation written and spoken fluently
Business Assistant to Director of Finance (Received Promotion within agency)
Fegs Health & Human Services System/Mental Health Services
02.2003 - 11.2009
- Assisted the Unit Director of Finance with all daily operations
- Managed day service programs and residential (IRA) billing
- Organized meetings, review compliance issues, conducted and preparation of audits, reconciliation of billable services for final submission, monitoring compliance and data analysis
- Maintain a centralized file system
- Controlled accounts receivable for agency's consumers who would contribute rent to the agency's apartments
- Petty Cash disbursement's, reconciliation, check request's and responsible for program's budgets
- Acting Director of Finance overseeing unit operation and adhere to all responsibilities of the department financials
- Conducted training for all new IRA managers of In-house accounts and asset management
Senior Bookkeeper
Fegs Health & Human Services Systems
06.1997 - 02.2003
- Matched medicaid bills with daily services rendered for day programs and residential services for final submission.
- Maintained accurate historical records.
- Provided comprehensive accounting support to company by managing functions like accounts payable, accounts receivable, and business expense processing.
- Complied with local, state, and federal laws and requirements.
- Maintained general ledger by transferring subsidiary account summaries.
- Streamlined bookkeeping processes for increased efficiency, implementing new software programs and organizational system.
- Collaborated with cross-functional teams to develop financial forecasts, contributing to the company''s strategic planning initiatives.
- Reduced outstanding receivables balances through diligent follow-up on overdue invoices with clients.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Reduced errors in financial reporting by conducting thorough monthly reconciliations of bank statements, for program participants in-house accounts, and monitored consumer funds and assets.
Assistant Bookkeeper
Fegs Health & Human Services
01.1990 - 06.1997
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Assisted bookkeepers in providing support documentation required for audits.
- Inspected account books and recorded transactions.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Effectively communicated with self pay clients about payment needs and kept updated, detailed and accurate ledgers.
- Assisted bookkeeper in preparing weekly time card, including updating participants records, managing budget for day service program, managing petty cash, weekly medicaid billing and preparation of census report.
Education
Equivalent Diploma GED -
Monroe College
Bronx, NY08.2006
Associates Degree - Business Administration
Monroe College
Bronx, NY08.2006
Skills
- Auditing (10 years)
- Microsoft Word (10 years)
- Bookkeeping (10 years)
- Accounts payable (10 years)
- Accounts Receivable (10 years)
- Recruiting
- HIPAA (10 years)
- Personal Assistant Experience (10 years)
- Medical Scheduling
- Accounts receivable (10 years)
- Asset Management (10 years)
- Insurance Verification (4 years)
- Data Entry (10 years)
- Typing (10 years)
- Spanish (10 years)
- Event Planning (10 years)
- Management (6 years)
- Skills: MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Language: Fluent in Spanish (10 years)
- Live chat (7 years)
- Caregiving (10 years)
- Customer service (10 years)
- Filing (10 years)
- Sales (10 years)
- Financial Report Writing
- Microsoft Excel (10 years)
- Financial Management (10 years)
- Payroll
- Scheduling (5 years)
- Medical Office Experience (4 years)
- Accounts Payable (10 years)
- Documentation review (10 years)
- Billing (10 years)
- Medical Records (10 years)
- Medical Terminology (6 years)
- Medical Billing
- Customer Service Skills (10 years)
- Health Insurance verification (10 years)
- Bilingual (10 years)
- Asset management (6 years)
- Statistics
- Consumer Fund and Asset Management (10 years)
- Clerical Experience (10 years)
- Dental Receptionist (3 years)
- Receptionist (10 years)
- Office Management (10 years)
- Personal assistant experience
- Documentation Review (6 years)
- Negotiation (5 years)
- Microsoft outlook (10 years)
- Microsoft Office (10 years)
- Accounting (6 years)
- Research
Certification
- Driver's License
- February2018 to June2028
Languages
Spanish - Expert
Links
http://www.linkedin/in/dianagonzalez67
Software
Microsoft Word, Excel, PowerPoint, Outlook
Accomplishments
- Client Relations: - Building relationships with client's for as a previous owner of a business, providing strong attention to their needs. Demonstrating loyalty to gain trust and commitment to the industry. Accomplished contracts over $400,000 a year projects.
Timeline
Administrative Assistant
General Dental office
02.2015 - 06.2018
Caregiver/Personal Assistant
Private
06.2011 - Current
Self Employed Contractor
Safe Landing Construction
12.2009 - 01.2015
Business Assistant to Director of Finance (Received Promotion within agency)
Fegs Health & Human Services System/Mental Health Services
02.2003 - 11.2009
Senior Bookkeeper
Fegs Health & Human Services Systems
06.1997 - 02.2003
Assistant Bookkeeper
Fegs Health & Human Services
01.1990 - 06.1997
Associates Degree - Business Administration
Monroe College
Equivalent Diploma GED -
Monroe College
Similar Profiles
ANEESH ALOYSIUSANEESH ALOYSIUS
Driver at PrivateDriver at Private
Britney TyrrellBritney Tyrrell
Nanny/Babysitter at PrivateNanny/Babysitter at Private
Joel Abelardo GarciaJoel Abelardo Garcia
Property Manager at PrivateProperty Manager at Private
Alyssa SandersAlyssa Sanders
Nanny at PrivateNanny at Private
Yahmar ThompsonYahmar Thompson
Sales Associate at Hollister Co.Sales Associate at Hollister Co.