Summary
Overview
Work History
Education
Skills
Certifications
Work Availability
Quote
Timeline
Volunteer
Diana Greeno

Diana Greeno

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

17
17
years of professional experience

Work History

Internship

Lafayette Police Department
07.2022 - Current
  • Sorted and organized files, spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • Interacted with the community
  • Filed Protective Orders
  • Provided support
  • Interacted with Law Enforcement and Court System
  • Provided community resources

Shelter Advocate

YWCA
06.2021 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Educated potential participants on available services and processes to engage in program.
  • Manged crisis line inbound

Medical Research Coordinator

Investigators Research Group
04.2014 - Current
  • Coordinated protocol development, equipment preparation and materials purchasing for planned studies.
  • Prepared documents, reports and presentations detailing results and conclusions.
  • Collected data and followed research protocols, operations manuals and case report form requirements.
  • Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Followed informed consent processes and maintained records.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Gathered, processed and shipped lab specimens.

Home Based Case Manager

Family Community Connections
04.2018 - 08.2019
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Physical Therapy Aide

North Capital Nursing And Rehabilitation
02.2011 - 04.2016
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enforced safety procedures with all patients.
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Worked with patients from age 50 to 85 .
  • Recorded patient status in progress notes.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.

Education

Master of Science - Applied Psychology

University of Phoenix
Tempe, AZ
12.2025

Bachelor of Arts - Criminal Justice

University of Phoenix
Tempe, AZ
11.2023

Associate of Applied Science - Nursing

National College
Indianapolis, IN
05.2015

Skills

  • Verbal and Written Communication
  • Operations Support
  • Internal Medicine
  • Multitasking and Organization
  • Microsoft Office
  • Public Speaking
  • Computer Skills
  • Teamwork and Collaboration
  • Client Guidance
  • Case Studies
  • Court Hearings
  • Interpersonal and Social Skills
  • Medical Research
  • Educational Research
  • Conduct Research
  • Research Management
  • Lead Research

Certifications

CASA of Clinton County

Pregnancy Resource Center- Mentor/Counselor

Youth Mental Health Training Program

Physical Therapy Certificate

GCP/IATA Certificate

Cognitive Testing Certificate

Data Entry Certificate

Certificate to Teach Domestic Violence Class

IATA Certificate

Client TRacker Certificate

CPR/First Aide/ Narcan Certificate

Certificate in Concussion Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Internship

Lafayette Police Department
07.2022 - Current

Shelter Advocate

YWCA
06.2021 - Current

Home Based Case Manager

Family Community Connections
04.2018 - 08.2019

Medical Research Coordinator

Investigators Research Group
04.2014 - Current

Physical Therapy Aide

North Capital Nursing And Rehabilitation
02.2011 - 04.2016

Master of Science - Applied Psychology

University of Phoenix

Bachelor of Arts - Criminal Justice

University of Phoenix

Associate of Applied Science - Nursing

National College

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Diana Greeno