Diana Gutierrez
Mesquite,TX
Summary
Passionate and responsible high school student, experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
EQUINE CARE ASSISTANT
EQUEST
Dallas, TX
01.2025 - Current
- Monitored animal behavior and reported health concerns to barn manager
- Monitored animal behavior and promptly reported health concerns to ensure timely care
- Executed daily feeding, watering, and grooming routines to maintain horse well-being
- Utilized tools and equipment safely to uphold stable cleanliness and efficient waste disposal
- Operated tools and equipment safely to manage stable cleanliness and waste disposal
Key Holder Supervisor
Flying Fish
Dallas, TX
03.2024 - Current
- Delivered fast, friendly customer service to enhance guest satisfaction in high-volume restaurant environment
- Accurately handled cash, card, and mobile payments
- Ensured clean and organized front counter and dining area to create welcoming atmosphere for customers
- Trained and mentored new staff on operational procedures and customer service excellence.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
- Managed store personnel by delegating tasks and supervising daily operations.
- Communicated effectively with kitchen staff and team members to ensure smooth service
- Managed takeout orders, answered phones, and addressed guest inquiries to support seamless service
- Utilized multitasking abilities to manage multiple customer requests efficiently during peak times
Barn Assistant
Rocking J Stables
Garland, TX
06.2025 - 07.2026
- Supervised daily feeding and care routines for horses to ensure optimal health and well-being.
- Implemented best practices for stall cleaning and maintenance, enhancing overall barn hygiene.
- Trained new staff on safety protocols and operational procedures to promote efficiency and compliance.
- Coordinated scheduling of riding lessons and events, optimizing use of facilities and resources.
- Monitored horse behavior and health, reporting concerns to management for timely intervention.
Education
High School -
North Mesquite High School
Mesquite05-2027
Skills
- Communication
- Customer Service
- Team Collaboration
- Animal Handling
- Work Ethic
- Problem Solving
- Multitasking
- Time management
- Training and mentoring
- Daily reporting
- Vaccination administration
- Saddle fitting
- Veterinary treatments
Certification
- OSHA certified
- Food Handlers certification
ABOUT ME
I am passionate about animal care and customer service, with strong communication and time management skills. Currently enrolled in the North Mesquite High School Veterinary Program, working toward a future in veterinary medicine. Reliable, hardworking, and eager to learn in real-world settings.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barn Assistant
Rocking J Stables
06.2025 - 07.2026
EQUINE CARE ASSISTANT
EQUEST
01.2025 - Current
Key Holder Supervisor
Flying Fish
03.2024 - Current
High School -
North Mesquite High School