Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Halchyshak

Mundelein,IL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at completing cash register transactions and maintaining accurate records of all transactions.

Driven by a commitment to enhancing quality of life, I leveraged elderly care expertise and project management skills at Comfort Keepers and Korabli Event Agency to increase client satisfaction and streamline operations. Demonstrated exceptional teamwork, leadership, and problem-solving abilities, fostering strong relationships and achieving cost-effective, memorable event experiences.

Overview

6
6
years of professional experience

Work History

Caregiver

Comfort Keepers
09.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Sales Associate

TJX Companies
07.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Manager

Korabli Event Agency
05.2018 - 10.2021
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
  • Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  • Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Education

Bachelor of Science - Engineer-laboratory Assistant of Biology

Vasyl Stefanyk Precarpathian National University
Ukraine
06.2018

High School Diploma -

Gymnasium 2
Ukraine
05.2014

Skills

Elderly Care

Customer Service

Teamwork and Collaboration

Problem-solving skills

Listening Skills

Multi-tasking strength

Guest Relations

Team leadership and supervision

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Professional Working

Timeline

Caregiver

Comfort Keepers
09.2023 - Current

Sales Associate

TJX Companies
07.2022 - 04.2023

Manager

Korabli Event Agency
05.2018 - 10.2021

Bachelor of Science - Engineer-laboratory Assistant of Biology

Vasyl Stefanyk Precarpathian National University

High School Diploma -

Gymnasium 2

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Diana Halchyshak