Diana Hansen
Lemoore,CA
Summary
Friendly and dependable individual with previous experience as a hostess, server and caregiver. Skilled at communicating with a wide range of people, managing multiple responsibilities and creating a welcoming and positive environment. Detail-oriented, hard working and quick to learn with a personable attitude and a strong ability to work as a team player. I am eager to bring my previous hospitality experience and willingness to learn and challenge myself to a bartending position.
Overview
1
1
Language
Work History
Caregiver
Etipser
Chandler, AZ
2016 - 2016
- Assisted children with daily activities, fostering independence and confidence.
- Developed individualized care plans to address specific needs and preferences.
- Collaborated with families to provide consistent support and communication.
- Implemented engaging educational activities to promote cognitive development.
- Monitored behavioral patterns, applying appropriate strategies to enhance social skills.
- Nurtured strong relationships between caregivers and families by providing empathetic support during difficult times or transitions.
- Organized structured routines for daily activities, creating a sense of predictability and stability for the children.
Server
Andara Senior Living
Scottsdale, AZ
2014 - 2015
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery.
- Assisted residents with menu selections and dietary preferences for optimal satisfaction.
- Monitored resident feedback to improve service quality and enhance dining experience.
- Worked with POS system to place orders and handle complimentary items.
- Cultivated warm relationship with residents
Restaurant Hostess
Texas Roadhouse
Mesa, AZ
2012 - 2013
- Greeted guests warmly, enhancing customer experience and setting positive first impressions.
- Handled guest inquiries and concerns promptly, fostering a welcoming atmosphere.
- Assisted servers by communicating wait times and special requests, ensuring smooth service flow.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Mesa High School
Mesa05-2013
Skills
- Customer service experience
- Time management
- Multitasking and organization
- Ability to work in fast paced environments
- Problem-solving
- Verbal communication
- Team collaboration
- Fluent Spanish speaker
- Basic financial management
- Dependable and responsible
- Personable & energetic
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Etipser
2016 - 2016
Server
Andara Senior Living
2014 - 2015
Restaurant Hostess
Texas Roadhouse
2012 - 2013
High School Diploma -
Mesa High School