Summary
Overview
Work History
Skills
References
Languages
Timeline
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Diana Hare-Ganchev

Diana Hare-Ganchev

Houston,TX

Summary

Dynamic sales professional with a proven track record at Riverway Properties, specializing in business development and customer relationship management. Recognized for achieving client retention and driving significant revenue growth through strategic marketing initiatives. Expertise in real estate marketing and a strong ability to perform under pressure, consistently delivering results.

Overview

12
12
years of professional experience

Work History

Sales Agent

Riverway Properties
Houston, TX
10.2022 - Current
  • Developed marketing strategies to promote new home listings effectively.
  • Guided clients through home buying process and provided relevant information.
  • Conducted property showings and highlighted key features to potential buyers.
  • Managed client relationships and addressed inquiries throughout the sales process.
  • Coordinated open houses and promotional events to attract prospective buyers.
  • Maintained up-to-date knowledge of local housing market trends and inventory.
  • Assisted in negotiating contracts and closing transactions smoothly for clients.
  • Worked closely with supervisors to ensure timely completion of assigned tasks.
  • Greeted potential buyers, answered questions, and provided information about available properties.
  • Performed administrative tasks related to sales activities including updating customer records and preparing paperwork for transactions.
  • Handled customer inquiries promptly and professionally via telephone, email, or face-to-face meetings.
  • Attended regular team meetings to discuss sales strategies and customer service initiatives.
  • Analyzed customer feedback from surveys to identify areas of improvement within the organization.
  • Negotiated contracts with prospective buyers in accordance with company policies and procedures.
  • Maintained ongoing communication with current and potential customers regarding new developments in the real estate market.
  • Researched competitive listings in order to provide accurate pricing recommendations for individual properties.
  • Developed marketing materials such as brochures and flyers to promote available properties.
  • Established solid and loyal relationships with many prospective home buyers.

Instructor/ Management

Pure Barre
10.2013 - 01.2020
  • Provided strategically implemented sales plans for studio, retail outlet and developed a calculated inventory check to avoid wastage leading studio to become #3 in sales amongst all national studios
  • Initiated networking events and increase memberships and having the studio become #2 in new client retention within all national studios
  • Co-administered sales programs to increase annual revenues by 16% each year
  • Planned operative follow ups with clients on a weekly basis and developed a paid referral program
  • Enhanced brand promotion
  • Developed material to better assist clients with new programs
  • Conducted instructor evaluations, managed scheduling and operations to increase profits
  • Managed social media platforms including Facebook and Instagram
  • Educated clients about product/brand
  • Developed a new scheduling program to save time and increase classes
  • Collaborated with major brands and companies to effectively market and promote their services and products
  • Created and managed different brand expectations according to the clients needs
  • Conducted extensive market research before promoting various brands
  • Expanded customer base with extensive follow up
  • Travel extensively to promote customer brand
  • Easy to coordinate with and manage operations to guarantee results

Skills

  • Business development
  • Sales experience
  • Brand development
  • Promotions
  • Public relations
  • Networking events
  • Real estate marketing
  • Customer relationship management
  • Networking
  • Problem solving
  • Resilience under pressure
  • Social media marketing
  • CRM software usage
  • Offering sales support
  • Strategy development
  • Effective communication

References

  • Emily Calbert, Manager Pure Barre Sugar Land, Pure Barre, 817.239.4455
  • Lenny Matuszewski, Fashion Event Producer, 713.409.0557

Languages

Spanish
Native/ Bilingual

Timeline

Sales Agent

Riverway Properties
10.2022 - Current

Instructor/ Management

Pure Barre
10.2013 - 01.2020

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Diana Hare-Ganchev