Responded to emergent situation regarding flight operations or medical issues to quickly identified concerns, provide support and transport personnel and passengers away from critical scenes. Supervised airfield operations, including arrivals and departures, identifying and addressing concerns promptly to maintain targets. Delivered exceptional customer services to all customers through active engagement, effective listening and well-developed interpersonal skills. Maximized passengers' satisfaction by maintaining vehicles in safe and clean operating condition.
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 15 years of aviation experience.
Customer-oriented Reservation Agent with over 15 plus years of experience in Airlines Industry. Hardworking with excellent telephone sales skills. Works to answer all guests' questions via phone or email to reach positive outcomes.
