DIANA HERNANDEZ
Colton,CA
Overview
6
6
years of professional experience
Work History
Helpline Counselor and Group Facilitator
Parents Anonymous
05.2023 - Current
- Foster therapeutic process of mutual support with adults
and youth to address underlying feelings through
empathetic listening, affirming experiences, and engaging
in self-calming strategies. - Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Provided crisis intervention support when necessary, helping clients navigate difficult situations with ease and confidence through phone, texts, and live chats.
- Educated clients on available community resources, fostering sense of empowerment and self-sufficiency.
- Facilitate 5 weekly parent support groups in identifying personal strengths and areas of growth through targeted exercises and discussions.
Virtual School Counselor
Talk Path Live
08.2022 - 05.2023
- Developed individualized educational plans (IEPs) plans in collaboration with parents, teachers, and administrators
- Provided intervention strategies to students 3rd-12th grade students with social, emotional, behavioral, and physical disabilities
- Enhanced student emotional well-being by providing individual and group counseling to a caseload of 20 students in a weekly basis
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Supported and provided strategies to families to improve a student's ability to function in social, emotional, and behavioral capacities.
Substitute Teacher
San Bernardino Unified School District
05.2022 - 08.2022
- Encouraged interactive activities and discussions to allow students to better understand course material
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Counseling Intern
Ray Wiltsey Middle School
08.2021 - 05.2022
- Conducted individual counseling and group counseling sessions for academically at-risk students and students with mental health-related need
- Evaluated student data to identify trends in academic performance, attendance, behavior, ensuring targeted interventions were implemented effectively.
- Provided crisis intervention services for students experiencing acute distress or trauma-related issues during their internship period.
- Conducted classroom guidance lessons to enhance students' understanding of personal strengths, interests, increase residence and emotional intelligence
Counseling Intern
Chaffey High School
12.2020 - 05.2021
- Organized virtual community outreach events aimed at raising awareness about available mental health resources within the school system.
- Consulted with parents/guardians, teachers, administrators, and other professionals to discuss children's progress
- Served as a trusted resource for staff members seeking guidance on addressing students'' social-emotional needs within the classroom setting.
- Conducted 15+ group and/or family sessions to ensure students are attaining proper support to help them complete school
- Provided crisis intervention services to students experiencing emotional distress or exhibiting signs of potential harm to themselves or others.
Program Coordinator
California State University San Bernardino
07.2018 - 04.2022
- Provided guidance lessons to ensure students complete assigned course work and increase program retention and completion
- Planned, coordinated, and facilitated approximately 6 recruitment fairs, events, and activities per quarter aimed at increasing student engagement in professional development
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Education
Master of Science - School and Professional Counseling
California State University, San Bernardino
San Bernardino, CA05.2022
Bachelor of Arts - Sociology and Social Science Multi-Disciplinary Track
California State University, San Bernardino
San Bernardino, CA06.2017
Skills
- Substance Abuse Counseling
- Psychoeducational
- Suicide Prevention
- Biopsychosocial Assessments
- Building Rapport
- Crisis Intervention Techniques
- Behavior Monitoring
- Mental Health Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Helpline Counselor and Group Facilitator
Parents Anonymous
05.2023 - Current
Virtual School Counselor
Talk Path Live
08.2022 - 05.2023
Substitute Teacher
San Bernardino Unified School District
05.2022 - 08.2022
Counseling Intern
Ray Wiltsey Middle School
08.2021 - 05.2022
Counseling Intern
Chaffey High School
12.2020 - 05.2021
Program Coordinator
California State University San Bernardino
07.2018 - 04.2022
Master of Science - School and Professional Counseling
California State University, San Bernardino
Bachelor of Arts - Sociology and Social Science Multi-Disciplinary Track
California State University, San Bernardino
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