Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Hernandez

Gresham,OR

Summary

Reliable cashier with a background in retail and customer service environments. Known for maintaining speed, accuracy, and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contributed to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

1
1
year of professional experience

Work History

Cashier

Walgreens
Troutdale, OR
04.2024 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Collected payments and provided accurate change.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Helped with purchases and signed customers up for rewards program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Highschool -

Sam Barlow Highschool
Gresham, OR

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Team collaboration
  • Sales promotion
  • Time management
  • Employee training
  • Effective communication
  • Order taking
  • Patience and empathy
  • Basic math

Timeline

Cashier

Walgreens
04.2024 - Current

Highschool -

Sam Barlow Highschool
Diana Hernandez