Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Hernandez

Bovina,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Construction Worker

EVL Construction
Friona, tx
05.2024 - Current
  • Operated heavy machinery for site preparation and material transport.
  • Followed safety protocols to ensure a secure work environment.
  • Assisted in framing, roofing, and drywall installation on residential projects.

Sales Associate

Lowes Home Improvment
Clovis, New Mexico
12.2023 - 04.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Attended weekly team meetings to review performance goals and objectives.

Trailer Washer

Kar Services
Friona, Texas
07.2022 - 07.2023
  • Coordinated with other departments when additional assistance was required for complex technical issues.
  • Responded promptly to inquiries from customers regarding machine functions or services offered.
  • Ensured safety protocols were followed while working around the machines at all times.

Education

Bovina High School
Bovina, TX
05-2021

Skills

  • Order Processing
  • Promotional support
  • Product Sales
  • Upselling
  • Inventory Control
  • Customer Needs Assessment
  • Problem-solving skills
  • Money Handling
  • Written and oral communication skills

Timeline

Construction Worker

EVL Construction
05.2024 - Current

Sales Associate

Lowes Home Improvment
12.2023 - 04.2024

Trailer Washer

Kar Services
07.2022 - 07.2023

Bovina High School
Diana Hernandez