Diana Hernandez
Houston
Summary
Versatile team member offering several years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
9
9
years of professional experience
Work History
Doctor's Office Assistant
Memorial Psychiatry
07.2025 - Current
- Manage patient scheduling and appointment coordination using electronic health record systems.
- Refill patient prescriptions based on doctor's appointment SOAP notes and patients requesting refills over the phone.
- Input diagnostic codes in new patient profiles for insurance billing charges.
- Update patient information and insurance details for accurate electronic medical records.
Personal Shopper
HEB
03.2021 - Current
- Selects merchandise from sales floor to complete customer online orders.
- Sorts/unloads selected merchandise into refrigeration, frozen, or dry storage holding areas using a digital tool.
Externship (Vet Assistant)
Neighborhood Pet Hospital
11.2022 - 01.2023
- Administer medications, vaccines, and prepare prescriptions.
- Assist in surgical preparation of the patient, instruments, and equipment.
- Take vital signs, collect urine/fecal/blood samples for in-house laboratory tests.
- Educate clients on wellness plans, schedule appointments, and maintain animal records.
- Assist in taking and developing x-rays.
Shift Supervisor
CVS Pharmacy
12.2018 - 12.2020
- Open and close the store, count cash at the end of shift, and manage bank deposits.
- Maintain various departments by restocking shelves, updating pricing information, and completing inventory management tasks.
- Handle cash, checks and credit card transactions while following company policies and procedures.
Pharmacy Tech
Walgreens
06.2017 - 08.2017
- Properly filled and dispensed an average of 60 prescriptions per day.
- Entered new patient profiles and prescriptions into software system.
- Receptively answered customer questions and helped locate desired items in the pharmacy.
Education
Veterinary Assistant -
Pima Medical Institute
Houston, TX01.2022
High School Diploma - undefined
Jane Long Academy
06.2018
Skills
- Computer literate (Microsoft Word, PowerPoint, Excel)
- Communication skills
- Medical office experience
- Accurate money handling
- Multitasking Abilities
- Appointment scheduling
Languages
English - Fluent
Spanish - Fluent
Timeline
Doctor's Office Assistant
Memorial Psychiatry
07.2025 - Current
Externship (Vet Assistant)
Neighborhood Pet Hospital
11.2022 - 01.2023
Personal Shopper
HEB
03.2021 - Current
Shift Supervisor
CVS Pharmacy
12.2018 - 12.2020
Pharmacy Tech
Walgreens
06.2017 - 08.2017
High School Diploma - undefined
Jane Long Academy
Veterinary Assistant -
Pima Medical Institute