Summary
Work History
Education
Skills
Timeline
Generic

Diana Hightower

Sierra Vista,AZ

Summary

Adept at crisis management and patient support, I significantly enhanced patient outcomes at Atascadero State Hospital through expert application of de-escalation techniques and empathetic patient rapport. My collaborative efforts with multidisciplinary teams and proficiency in clinical documentation underscore my comprehensive approach to psychiatric care, achieving a notable improvement in therapeutic environments.

Work History

Psychiatric Technician Supervisor

Atascadero State Hospital
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Treated clients and families with respect and dignity.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.
  • Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.
  • Counseled and mentored clients on substance use and life choices.
  • Conducted initial intake assessments for new patients, gathering essential information needed for proper diagnosis and treatment planning.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
  • Administered medication to patients, ensuring adherence to treatment plans.
  • Assisted in coordination of care with psychiatrists, ensuring holistic approach to patient treatment.
  • Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
  • Assisted patients in understanding their conditions, leading to improved engagement with treatment.
  • Enhanced patient safety by consistently monitoring and reporting on their mental health status.
  • Enhanced patient satisfaction with compassionate care and consistent support throughout their treatment journey.
  • Enhanced therapeutic environment, maintaining clean and safe living space for patients.
  • Participated in ongoing professional development opportunities to stay current with best practices in mental health care.
  • Encouraged patient independence by teaching self-care and life skills.
  • Improved patient well-being with development and implementation of individualized care plans.
  • Contributed to treatment plan evaluations, offering insights from daily patient interactions.
  • Supported patients' coping mechanism development with effective communication and empathetic interaction.
  • Reduced incidents of aggressive behavior by implementing de-escalation techniques.
  • Conducted intake assessments to accurately document patient histories and current mental health status.
  • Facilitated group therapy sessions, promoting supportive community environment for recovery.
  • Increased patient engagement by introducing therapeutic activities tailored to individual needs.
  • Established trust with patients, facilitating more effective treatment and rehabilitation.
  • Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
  • Improved patient outcomes by actively participating in multidisciplinary team meetings and sharing observations.
  • Collaborated with healthcare teams to review and adjust treatment strategies, leading to more personalized care.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Maintained patient records, documenting changes in patient condition.
  • Assessed patient progress and reported changes to supervising physician.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Provided therapeutic activities to assist with patient development.
  • Assisted in development of therapeutic activities for patients.
  • Administered patient medications and tracked dosages.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Assisted with medication administration and counting and pouring medications.

Education

Associates - Psychiatric Technician

Cuesta College
San Luis Obispo, CA
09.2010

Skills

  • Clinical documentation
  • Developmental disabilities support
  • De-escalation techniques
  • Incident reporting
  • Behavioral management
  • Vital signs documentation
  • Emergency response
  • Suicide prevention
  • Regulatory compliance
  • Behavior monitoring
  • Treatment management
  • Patient assessment
  • Direct patient care
  • Mental health support
  • Patient rapport
  • Multidisciplinary collaboration
  • Individual counseling
  • Professional boundaries
  • Activity planning
  • Psychiatric medication administration
  • Group therapy facilitation
  • Mobility assistance
  • Recovery-oriented care
  • Care team collaboration
  • Therapeutic communication
  • Nursing intervention adjustment
  • Recreational activity supervision
  • Facilities housekeeping
  • Group safety management
  • Substance abuse treatment
  • Nursing interventions
  • Crisis intervention
  • Behavior observation
  • Activities of daily living ADL assistance
  • Intake assessment
  • Critical thinking
  • Behavioral support
  • Crisis management
  • Patient counseling
  • Encouragement and motivation
  • Nursing assistance
  • Medication administration
  • HIPAA requirements
  • Inpatient treatment
  • Therapeutic treatment
  • Heartsaver CPR AED (CPR AED)
  • Group therapy
  • Heartsaver first aid
  • Decision-making
  • Vitals monitoring
  • Mental health assessment
  • Heartsaver first aid (first aid)

Timeline

Psychiatric Technician Supervisor

Atascadero State Hospital

Associates - Psychiatric Technician

Cuesta College
Diana Hightower