Diana Hilderbrand

Atmosphere Beauty Salon

Galveston, TX

11.2019 - 11.2020

Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Managed multi-line telephone system and greeted claimants during office visits.
Prepared, collected and distributed outgoing and incoming mail and packages.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Greeted numerous visitors, vendors and interview candidates.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone or postal mail.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed multiple tasks and met time-sensitive deadlines.
Answered phone promptly and directed incoming calls to correct offices.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Scheduled and confirmed appointments and meetings for senior management team.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.