Diana Hill
Indianapolis,IN
Summary
Team Building & Leadership / Financial Accountability / Proven Technical Proficiency Dedicated and versatile professional with proven success improving productivity and customer satisfaction by providing hands-on leadership and problem solving. Excellent background includes 10 years in management plus additional experience in information systems and program coordination, demonstrating flexibility, tenacity and the ability to quickly learn and master new skills. Proficient in all Microsoft Office, Adobe Photoshop, Relias Learning, Upstairs Management, HTML, and other applications. Core competencies include: Pre-employment Screening IT Training Onboarding State Required Training & Documentation IT Troubleshooting Legal Affairs & Compliance Management Proactive Conflict Management Operations & Administration
Overview
33
33
years of professional experience
Work History
Primary Caregiver Family Members
Family Members
Kansas City, KS
02.2019 - 02.2023
- Responsibilities included scheduling medical appointments and in-home, financial custodianship, and estate legal coordination.
PTSA/Management Support/Sales Part Time
L’Occitane
Indianapolis, IN
01.2016 - 01.2018
- Responsible for opening and closing boutique while administrating sales data for daily, weekly and monthly reports
- High end product sales
Tier Support / Evaluator
DRC
Indianapolis, IN
01.2015 - 01.2016
- Provided remote tier II level support to educators for various nationwide Department of Education student testing.
- Assessed and resolved tech, network hardware and system issues documented SalesForce
HR/ On Boarding-Training
THE HEARTH at WINDERMERE
Fishers, IN
01.2013 - 01.2015
L’Occitane
- Assist with all Human Resource new hire: Onboarding orientations and state required regulatory screening & compliance training.
- Developed partnership with WorkOne for employee competitive salary, placement and quick employment.
Information System Specialist
CATERPILLAR / MACALLISTER MACHINERY
Indianapolis, IN
01.1998 - 01.1999
- Troubleshooting and supporting networks, systems and application training for 200 users.
- Developed the corporate Intranet training site to improve employee performance.
Property Manager
DRAGO DIAC/ HARRY REED & CO. / DMC MANAGEMENT / JETERO CORP.
Dallas and Houston, TX
01.1990 - 01.1994
- Supervision of property financial & daily operations to drive revenue and profitability for multimillion-dollar properties.
- Hired, trained all employees for optimal productivity. Prepared budgets, supervised marketing efforts safety, compliance and legal concerns.
Program Coordinator
STATE OF MISSOURI, DIVISION OF YOUTH SERVICES
Kansas City, MO
01.1998
- Planned, created and coordinated program to assist at-risk youth in developing the skills required for healthy and productive lives.
- Managed communications with all stakeholders including administrators and staff from public schools and correctional facilities.
Education
Master of Science - Human Resources Management
INDIANA WESLEYAN UNIVERSITY
Indianapolis12-2011
Bachelor of Science (BWD) in Web Development -
BAKER COLLEGE
07-2009
Skills
Over 10 years Employee Onboarding, All Employment Background & Drug Screenings, Remote & In Person training sessions IT Systems repair, installs, Program & Design Coordination Conflict Management CompTia A Certification, Experienced with MS Office, Relias Learning, Salesforce, Adobe Suite, IT and Employee Documentation Legal and State Compliance, Vendor Contract Negotiations,
Timeline
Primary Caregiver Family Members
Family Members
02.2019 - 02.2023
PTSA/Management Support/Sales Part Time
L’Occitane
01.2016 - 01.2018
Tier Support / Evaluator
DRC
01.2015 - 01.2016
HR/ On Boarding-Training
THE HEARTH at WINDERMERE
01.2013 - 01.2015
Information System Specialist
CATERPILLAR / MACALLISTER MACHINERY
01.1998 - 01.1999
Program Coordinator
STATE OF MISSOURI, DIVISION OF YOUTH SERVICES
01.1998
Property Manager
DRAGO DIAC/ HARRY REED & CO. / DMC MANAGEMENT / JETERO CORP.
01.1990 - 01.1994
Master of Science - Human Resources Management
INDIANA WESLEYAN UNIVERSITY
Bachelor of Science (BWD) in Web Development -
BAKER COLLEGE