Diana Hise

• Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
• Used positive reinforcement, repetition, and review to help students master challenging material.
• Explained math concepts in caring and encouraging environment to help kids thrive and learn.
• Promoted a positive learning environment by establishing clear expectations and encouraging active participation during tutoring sessions.
• Improved students'' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
• Collaborated with other tutors to share best practices and develop effective teaching strategies for diverse learning styles.
• Maintained detailed records of each student''s achievements, challenges, and growth throughout the tutoring process.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
• Managed high-volume transactions efficiently and accurately
• Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.

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• Streamlined processes for membership registration, leading to reduced wait times and improved customer experience.
• Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Enforced compliance with bank regulations and policies to reduce financial risks.
• Mentored and trained new tellers on bank procedures and customer service standards.
• Elevated team morale by regularly recognizing outstanding individual achievements during staff meetings.
• Created teller schedule to keep weekly and weekend shifts properly staffed.
• Contributed to branch success through participation in local community events, promoting brand awareness, and attracting new clientele.