DIANA HOGAN
Manassas
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
22
22
years of professional experience
Work History
Caregiver
Public Partnerships
Manassas, VA
01.2022 - Current
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Administered prescribed medications on a timely basis following care plan instructions.
Executive Assistant
Graves & Graves Tax Preparation
Leesburg, VA
01.2005 - Current
- Assisted in developing policies and procedures pertaining to office administration matters.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Supervisor
Foodlion Grocery Store
Bealeton, VA
12.2019 - 03.2024
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Developed marketing plans that helped increase sales revenue by 20%.
Frontline Supervisor
Golden Corral Buffet and Grill
Manassas, VA
06.2013 - 12.2013
- Ensured compliance with company policies and procedures relating to safety regulations.
- Facilitated communication between departments regarding scheduling issues or customer inquiries.
- Responded promptly to customers' inquiries via email or phone calls in a professional manner.
Manager
Chic Wigs
Manassas, VA
09.2004 - 12.2007
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Data Entry Clerk
Invoice Insight
Manassas, VA
09.2002 - 09.2004
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
Education
High School Diploma -
Osbourn High School
Manassas, VA06-1984
Some College (No Degree) - Business Administration And Management
University of Northern Virginia
Manassas, VASkills
- Compassionate client care
- Incident Reporting
- Progress Documentation
- Mobility Assistance
- Basic Housekeeping
- Patient Companionship
- Meal Preparation
- Care Plan Adherence
- Documentation
- Care plan assessment
- First aid and safety
- Complex Problem-Solving
- Client Transportation
- Elderly Care
- Medication Administration
- Disability Support
- Compassionate Care
Timeline
Caregiver
Public Partnerships
01.2022 - Current
Supervisor
Foodlion Grocery Store
12.2019 - 03.2024
Frontline Supervisor
Golden Corral Buffet and Grill
06.2013 - 12.2013
Executive Assistant
Graves & Graves Tax Preparation
01.2005 - Current
Manager
Chic Wigs
09.2004 - 12.2007
Data Entry Clerk
Invoice Insight
09.2002 - 09.2004
High School Diploma -
Osbourn High School
Some College (No Degree) - Business Administration And Management
University of Northern Virginia