Diana Holland
Magee,MS
Summary
Organized and dedicated Administrative Assistant with proven record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Boswell Regional Center
03.2024 - Current
- Facilitated daily office operations by overseeing individual billing processes and ensuring accounts were accurately maintained and current.
- Oversee and coordinate the payment of individual financial responsibilities, including rent, utility services (electricity and water), and pharmacy-related expenditures.
- Maintained filing systems, improving organization and retrieval of important documents.
- Provided support to the individuals that we serve, addressing inquiries and resolving issues effectively.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Individual Brand Partner
Bravenly Global
03.2024 - Current
- Implemented training programs for new partners, improving onboarding efficiency and brand knowledge retention.
- Managed social media campaigns, increasing brand visibility and fostering community engagement across platforms.
- Improved customer loyalty by implementing personalized rewards programs and providing exceptional service experiences.
- Trained sales team members on product knowledge allowing them to effectively communicate benefits of our offerings to potential clients.
Independent Consultant
Rodan + Fields
07.2018 - 02.2024
- Provided training and support for a team of over 100 consultants, fostering a collaborative team environment and improving onboarding processes.
- Coordinated customer product orders and maintained comprehensive records of transactions, financial data, performance metrics, and sales activity.
Lawyer's Assistant
Stubbs Law Firm
08.2018 - 12.2019
- Managed case files, maintaining organization and confidentiality of sensitive information.
- Coordinated communication between clients and attorneys to streamline case progress.
- Managed high volumes of confidential client information with utmost discretion and attention to detail.
Education
Mississippi State University
Starkville, MSMagee High School
Magee, MS05-2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- File organization
- Customer and client relations
- Employee timesheet processing
Accomplishments
- Promoted from Administrative Assistant II to Administrative Assistant IV within six months in recognition of exceptional performance and demonstrated capability in exceeding role expectations.
Certification
- Certified in First Aid and CPR
Timeline
Administrative Assistant
Boswell Regional Center
03.2024 - Current
Individual Brand Partner
Bravenly Global
03.2024 - Current
Lawyer's Assistant
Stubbs Law Firm
08.2018 - 12.2019
Independent Consultant
Rodan + Fields
07.2018 - 02.2024
Mississippi State University
Magee High School
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