Summary
Overview
Work History
Education
Skills
Certification
Timeline
Spirit Awards
Generic

Diana Hughes-Kelly

Landover,MD

Summary

Experienced with phlebotomy techniques and patient care protocols. Utilizes effective methods for blood sample collection and handling to ensure safety and accuracy. Knowledge of maintaining patient records and adhering to strict health guidelines.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Phlebotomy Technician

LabCorp
Washington, DC
08.2024 - Current
  • Collected blood samples using appropriate techniques to ensure patient safety and specimen integrity.
  • Assisted in processing and labeling specimens according to established protocols.
  • Maintained accurate records of patient information and sample data for tracking purposes.
  • Educated patients on procedures, alleviating concerns and ensuring cooperation during sample collection.
  • Adhered to safety regulations and infection control policies to maintain a sterile environment.
  • Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.

Certified Phlebotomy Technician

Wiggington Road Family Practice
Lynchburg, VA
06.2023 - 07.2024
  • Collaborated with laboratory staff to streamline workflows, enhancing overall efficiency in sample processing.
  • Conducted quality control checks on equipment, ensuring operational readiness and accuracy in testing procedures.
  • Provided training and support to new team members on proper phlebotomy techniques and best practices.
  • Maintained sterile environments for safe and effective sample collection, reducing contamination risks.

Donor Center Technician (PT)

Octapharma Plasma Center
Lynchburg, VA
01.2023 - 07.2024
  • Operated blood collection equipment to ensure safe and efficient plasma donation processes.
  • Monitored donor reactions during procedures, providing immediate care and support as needed.
  • Maintained accurate records of donor information and plasma collection details in compliance with regulations.
  • Conducted routine maintenance and calibration of medical devices to uphold operational standards.
  • Trained new staff on safety protocols, equipment use, and donor interaction techniques to enhance team competency.
  • Collaborated with healthcare professionals to address donor concerns, ensuring a positive donation experience.

Certified Phlebotomy Technician

BioReference Laboratories
Yonkers, NY
01.2020 - 12.2022
  • Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
  • Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

ER Technician

Centra Health
Lynchburg, VA
03.2014 - 06.2019
  • Administered emergency medical treatment and first aid to patients in critical conditions.
  • Collaborated with healthcare professionals to ensure efficient patient care and timely interventions.
  • Monitored vital signs and documented changes to inform medical staff of patient status.
  • Assisted in the preparation and maintenance of emergency equipment and supplies for optimal readiness.
  • Trained new technicians on protocols, safety procedures, and effective patient communication strategies.
  • Streamlined triage processes, improving patient flow during peak hours in emergency department.
  • Implemented quality control measures to enhance accuracy of patient assessments and documentation.
  • Assisted with resuscitation, CPR, and emergency airway procedures.

Mobile Phlebotomist

American Red Cross Blood Donation Center
Washington, DC
10.2013 - 02.2014
  • Collected blood samples from donors, ensuring adherence to safety and quality protocols.
  • Maintained accurate donor records and documentation in compliance with regulatory standards.
  • Educated donors on the blood donation process, addressing concerns and ensuring comfort.
  • Trained new staff on proper phlebotomy techniques and equipment usage.
  • Collaborated with healthcare teams to improve donor experience and operational efficiency.
  • Evaluated inventory levels of supplies, initiating orders to prevent shortages during donation drives.
  • Implemented safety measures that reduced incident reports during blood collection events.

Education

Phlebotomy Instructor -

Prince George's Community College
Upper Marlboro, MD
01-2022

Certificate of Phlebotomy -

Prince George's Community College
Upper Marlboro, MD
12-2012

High School Diploma -

EC Glass HS
Lynchburg, VA
06-1986

Skills

  • Continuous learning mindset
  • Proper labeling techniques
  • Order of draw mastery
  • Quality control
  • Data entry
  • Venipuncture expertise
  • Geriatric phlebotomy
  • Needle disposal safety
  • Patient safety

Certification

  • Phlebotomy Instructor
  • PT - Phlebotomy Technician
  • Certified Nursing Assistant
  • Medication Technician

Timeline

Certified Phlebotomy Technician

LabCorp
08.2024 - Current

Certified Phlebotomy Technician

Wiggington Road Family Practice
06.2023 - 07.2024

Donor Center Technician (PT)

Octapharma Plasma Center
01.2023 - 07.2024

Certified Phlebotomy Technician

BioReference Laboratories
01.2020 - 12.2022

ER Technician

Centra Health
03.2014 - 06.2019

Mobile Phlebotomist

American Red Cross Blood Donation Center
10.2013 - 02.2014

Phlebotomy Instructor -

Prince George's Community College

Certificate of Phlebotomy -

Prince George's Community College

High School Diploma -

EC Glass HS

Spirit Awards

Spirit Awards are giving to employees/contractors of Medstar Hospitals for outstanding customer service. I was awarded 3 from 3 different patients I had to pleasure of servicing that was impressed enough with my attitude, and customer service and wanted to contact my supervisor to let them know, and in return I received these beautiful lapel pins from Medstar management even though I work for LabCorp.