Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Hunnicutt

Fresno,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Results-driven professional prepared for role, focused on enhancing member experience and driving growth. Known for collaborative leadership and adaptability to evolving challenges. Specialized in member retention strategies and effective communication, known for reliability and flexibility.

Skilled membership management professional with strong focus on cultivating member relationships and driving engagement. Proven ability in strategic planning, team collaboration, and adaptive problem-solving to meet organizational goals. Expertise in program development, member retention, and communication strategies. Known for reliability and adaptability in dynamic environments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Membership Director

Clovis Chamber Of Commerce
03.2014 - 09.2023
  • Organized promotional events and interacted with community to increase sales volume.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implemented systems and procedures to increase sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Membership Field Representative

Independant Agents & Brokers Association
01.2000 - 07.2013
  • Traveled up to 50 miles per day to visit customer locations.
  • Completed paperwork in full, on time and with high accuracy.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Attended Trade Shows, Association Events, Local Events & Industry Events.

Education

Chamber Professional Development - Chamber Executive Training

Western Association Chamber Executives Academy
01.2019

Institute of Organization Mgmt IOM Designation - Association Management

U.S. Chamber of Commerce
01.2008

Skills

  • Ethical business practices
  • Data transmission expertise
  • Effective listening
  • Leading collaborative meetings
  • Client engagement
  • Membership program management
  • Analytical reasoning
  • Database management
  • Event coordination
  • Strategic partnership development
  • Project management
  • Customer service expertise
  • Client retention strategies
  • Achieving sales targets
  • Marketing strategy development
  • Continuous learning engagement
  • Prospective member outreach
  • Building professional networks

Certification

Institute of Organization Management (IOM)

U.S. Chamber of Commerce


Western Associate of Chamber Executives (WACE)


Timeline

Membership Director

Clovis Chamber Of Commerce
03.2014 - 09.2023

Membership Field Representative

Independant Agents & Brokers Association
01.2000 - 07.2013

Institute of Organization Mgmt IOM Designation - Association Management

U.S. Chamber of Commerce

Chamber Professional Development - Chamber Executive Training

Western Association Chamber Executives Academy

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Diana Hunnicutt