Summary
Overview
Work History
Education
Skills
Certification
Leadership Achievement
Languages
Timeline
Generic

Diana Iglesias

Providence,RI

Summary

Detail-focused Data Analyst with a Master's degree in Business Analytics with knowledge in data warehousing and data visualizations, seeking to expand expertise in the field. Proficient in data analysis techniques and tools, adept at deriving actionable insights to drive business decisions. Eager to apply advanced analytical skills and contribute to innovative projects in a dynamic environment. Dedicated and hard-working with a passion for Big Data and storytelling with data.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Analyst

Diocese of Fall River, Catholic Schools Office
09.2022 - Current
  • Report to the Superintendent and collaborate with the central school office to perform school-wide data analysis.
  • Create weekly, monthly and quarterly reports using Excel
  • Utilize school standardized test scores, enrollment and financial metrics to identify gaps and trends to strengthen school vitality and academic performance in grades K-12.
  • Create data visualizations using Tableau to effectively communicate trends and insights to teachers, administrators and other stakeholders, enabling informed decision-making.
  • Provide direct support and coaching to school leaders across the Diocese to help interpret and use the data for goal setting.

Graduate Assistant

Providence College – Graduate Programs
08.2021 - 06.2022
  • Assisted the program coordinator in gathering student data and generating reports to develop data-driven strategies for Graduate program enhancement
  • Provided data support for accreditation processes, ensuring compliance with accreditation standards
  • Implemented monthly surveys and feedback mechanisms for students and faculty to enrich program quality and effectiveness.

Resident Assistant

Providence College – Residence Life and Housing
08.2020 - 05.2021
  • Directly managed 50 first-year students in a 200 all girls residence hall
  • Maintained detailed records of resident interactions, incident reports, and safety concerns, presenting monthly reports to hall director
  • Collaborated with the residential life team to develop programming, resulting in an 80% increase in resident satisfaction
  • Assisted the residence hall director in establishing safety protocols, ensuring a secure living environment for all residents.

Client Service Intern

Ascensus College Savings– 529 Plans
06.2020 - 08.2020
  • Managed clients 529 College Savings accounts and assisted with questions regarding account performance, tax benefits, and contribution strategies
  • Delivered outstanding customer service by actively listening to concerns and promptly addressing any issues that arose during interactions with clients.
  • Collaborated with cross-functional teams to improve overall service delivery and client experience.
  • Processed financial and non-financial transactions timely and accurately.

Account Manager Intern

KiCK Global
01.2020 - 04.2020
  • Managed clients social media accounts such as Instagram and Facebook and managed weekly ads and posts to boost sales performance
  • Conducted market research to stay informed on industry trends and competitor activities, informing strategic decisions for the team.
  • Leveraged data to provide cross-selling opportunities resulting in an increase in sales and a 50% increase in social media engagement

Education

Master of Science in Business Analytics -

Providence College
Providence, RI
08.2022

Bachelor of Science in Management and Finance, Double Major -

Providence College
Providence, RI
05.2021

Study Abroad -

Cultural Experience Abroad (CEA) – Study + Internship
Barcelona, Spain
05.2020

Skills

  • SQL and Database Management
  • Data Visualization (Tableau)
  • Data Analysis
  • Microsoft Excel Functions
  • Data Cleaning
  • Leadership
  • Problem Solving

Certification

  • FactSet Universal Screening Certification
  • Microsoft Excel (Microsoft 365 Apps and Office 2019)
  • Bloomberg Market Concepts Certification

Leadership Achievement

  • Rhode Island Foundation, Carter Roger Williams Scholarship – 2017 Recipient
  • Providence College, Martin Luther King Jr. Scholarship – Recipient
  • Providence College School of Business – Graduate Student Ambassador
  • Providence College, Dirigo Leadership Honor Society – Member
  • First Generation, Peer Mentoring Program – Mentor, Coordinator
  • Providence College School of Business Mentoring Program – Mentor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Data Analyst

Diocese of Fall River, Catholic Schools Office
09.2022 - Current

Graduate Assistant

Providence College – Graduate Programs
08.2021 - 06.2022

Resident Assistant

Providence College – Residence Life and Housing
08.2020 - 05.2021

Client Service Intern

Ascensus College Savings– 529 Plans
06.2020 - 08.2020

Account Manager Intern

KiCK Global
01.2020 - 04.2020

Master of Science in Business Analytics -

Providence College

Bachelor of Science in Management and Finance, Double Major -

Providence College

Study Abroad -

Cultural Experience Abroad (CEA) – Study + Internship
  • FactSet Universal Screening Certification
  • Microsoft Excel (Microsoft 365 Apps and Office 2019)
  • Bloomberg Market Concepts Certification
Diana Iglesias