Diana Iglesias
Providence,RI
Summary
Detail-focused Data Analyst with a Master's degree in Business Analytics with knowledge in data warehousing and data visualizations, seeking to expand expertise in the field. Proficient in data analysis techniques and tools, adept at deriving actionable insights to drive business decisions. Eager to apply advanced analytical skills and contribute to innovative projects in a dynamic environment. Dedicated and hard-working with a passion for Big Data and storytelling with data.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Analyst
Diocese of Fall River, Catholic Schools Office
2022.09 - Current
- Report to the Superintendent and collaborate with the central school office to perform school-wide data analysis.
- Create weekly, monthly and quarterly reports using Excel
- Utilize school standardized test scores, enrollment and financial metrics to identify gaps and trends to strengthen school vitality and academic performance in grades K-12.
- Create data visualizations using Tableau to effectively communicate trends and insights to teachers, administrators and other stakeholders, enabling informed decision-making.
- Provide direct support and coaching to school leaders across the Diocese to help interpret and use the data for goal setting.
Graduate Assistant
Providence College – Graduate Programs
2021.08 - 2022.06
- Assisted the program coordinator in gathering student data and generating reports to develop data-driven strategies for Graduate program enhancement
- Provided data support for accreditation processes, ensuring compliance with accreditation standards
- Implemented monthly surveys and feedback mechanisms for students and faculty to enrich program quality and effectiveness.
Resident Assistant
Providence College – Residence Life and Housing
2020.08 - 2021.05
- Directly managed 50 first-year students in a 200 all girls residence hall
- Maintained detailed records of resident interactions, incident reports, and safety concerns, presenting monthly reports to hall director
- Collaborated with the residential life team to develop programming, resulting in an 80% increase in resident satisfaction
- Assisted the residence hall director in establishing safety protocols, ensuring a secure living environment for all residents.
Client Service Intern
Ascensus College Savings– 529 Plans
2020.06 - 2020.08
- Managed clients 529 College Savings accounts and assisted with questions regarding account performance, tax benefits, and contribution strategies
- Delivered outstanding customer service by actively listening to concerns and promptly addressing any issues that arose during interactions with clients.
- Collaborated with cross-functional teams to improve overall service delivery and client experience.
- Processed financial and non-financial transactions timely and accurately.
Account Manager Intern
KiCK Global
2020.01 - 2020.04
- Managed clients social media accounts such as Instagram and Facebook and managed weekly ads and posts to boost sales performance
- Conducted market research to stay informed on industry trends and competitor activities, informing strategic decisions for the team.
- Leveraged data to provide cross-selling opportunities resulting in an increase in sales and a 50% increase in social media engagement
Education
Master of Science in Business Analytics -
Providence College
Providence, RI08.2022
Bachelor of Science in Management and Finance, Double Major -
Providence College
Providence, RI05.2021
Study Abroad -
Cultural Experience Abroad (CEA) – Study + Internship
Barcelona, Spain05.2020
Skills
- SQL and Database Management
- Data Visualization (Tableau)
- Data Analysis
- Microsoft Excel Functions
- Data Cleaning
- Leadership
- Problem Solving
Certification
- FactSet Universal Screening Certification
- Microsoft Excel (Microsoft 365 Apps and Office 2019)
- Bloomberg Market Concepts Certification
Leadership Achievement
- Rhode Island Foundation, Carter Roger Williams Scholarship – 2017 Recipient
- Providence College, Martin Luther King Jr. Scholarship – Recipient
- Providence College School of Business – Graduate Student Ambassador
- Providence College, Dirigo Leadership Honor Society – Member
- First Generation, Peer Mentoring Program – Mentor, Coordinator
- Providence College School of Business Mentoring Program – Mentor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Analyst
Diocese of Fall River, Catholic Schools Office
2022.09 - Current
Graduate Assistant
Providence College – Graduate Programs
2021.08 - 2022.06
Resident Assistant
Providence College – Residence Life and Housing
2020.08 - 2021.05
Client Service Intern
Ascensus College Savings– 529 Plans
2020.06 - 2020.08
Account Manager Intern
KiCK Global
2020.01 - 2020.04
Master of Science in Business Analytics -
Providence College
Bachelor of Science in Management and Finance, Double Major -
Providence College
Study Abroad -
Cultural Experience Abroad (CEA) – Study + Internship
- FactSet Universal Screening Certification
- Microsoft Excel (Microsoft 365 Apps and Office 2019)
- Bloomberg Market Concepts Certification
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