Diana Jaimes
Austin,TX
Summary
Seeking a position an an administrative assistant in the health care industry.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
23
23
years of professional experience
Work History
Office Manager
Century Drywall LLC
03.2021 - Current
- Managed office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling for meetings, appointments, and employee activities.
- Implemented filing systems to enhance document retrieval and organization.
- Oversaw inventory management, maintaining optimal stock levels of office supplies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Substitute Teacher
Pflugerville Isd
08.2024 - 05.2025
- Implemented lesson plans and instructional materials to facilitate student learning.
- Collaborated with regular teachers to maintain continuity of instruction and support student needs.
- Developed strong relationships with students, fostering trust and encouraging participation in class activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
Teacher's Assistant
Pflugerville Isd
09.2021 - 05.2023
- Supported classroom instruction by assisting teachers in lesson preparation and material organization.
- Facilitated small group activities to enhance student engagement and learning outcomes.
- Monitored student behavior, ensuring a positive and conducive learning environment.
- Collaborated with teachers to implement individualized education plans for diverse learners.
- Developed strong relationships with students, fostering trust and open communication for academic success.
- Participated in professional development workshops to enhance teaching strategies and support techniques.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
Chiropractic Assistant
Texas Pain Network
05.2007 - 07.2009
- Scheduled and confirmed patient appointments. Compiled and recorded charts, reports, correspondence, and answered phones.
- Interviewed patients to obtain medical information and measure their vital signs, and weight.
- Placed patients on therapy and instructed the stretches and exercises that they needed.
- Showed patients to examination room for the doctor to see them.
Customer Service Rep
Maximus
06.2006 - 12.2006
- Gave of all the description health plans that were available to them so that the caller can choose the best one for them as well as the family.
- Help callers change health plans if they were not happy with the service that they had from the health plan that they had.
- Help callers locate a doctor that was to their best interest.
- Explained while reading a script that gave callers the information that they needed regarding the health plan and changes that they have made.
Medical Assistant
Airport Family Practice
05.2005 - 03.2006
- Scheduled and confirmed patient diagnostic appointments, and medical consultations. Compiled and recorded medical charts, reports, correspondence, and answered phones, and direct to appropriate staff.
- Showed patients to examination rooms and prepared them for the physician. Interviewed patients to obtain medical information measure their vital signs, weight, and height and maintained medical records.
- Logged the specimens and prepared them for testing. Explained treatment procedures, medications, diets, and physicians' instructions to patients.
- Authorized drug refills and provided prescription information to pharmacies.
Shift Manager
Pizza Hut
09.2002 - 03.2003
- Compiled and balanced cash receipts at the end of the shift. Resolved customer complaints regarding food service orders.
- Trained workers in food preparation, and in service, sanitation, and safety procedures.
- Inspected supplies, equipment, and report shortages to designated personnel. Observed and evaluated workers and work procedures in order to ensure quality standards and service.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements. Performed personnel actions such as hiring and firing staff, consulting with other managers as necessary.
- Analyzed operational problems, such as theft and wastage, and established procedures to alleviate these problems.
Education
Medical Administrative Assistant -
National Institute Of Technology
Austin, Tx01.2005
GED - undefined
Austin Community College
Austin, TX01.2010
Skills
- Bilingual, Medical Terminology, Health Records Management, Basic Accounting, Coding-CPT & ICD-9, Medical plans, Collections, MS office 2000, Medisoft, Dental Administrative Procedures, Office hours
- Customer relations
- Data entry
- Clerical support
- Adaptable
- Classroom organization
- Group and individual instruction
Languages
Spanish
Timeline
Substitute Teacher
Pflugerville Isd
08.2024 - 05.2025
Teacher's Assistant
Pflugerville Isd
09.2021 - 05.2023
Office Manager
Century Drywall LLC
03.2021 - Current
Chiropractic Assistant
Texas Pain Network
05.2007 - 07.2009
Customer Service Rep
Maximus
06.2006 - 12.2006
Medical Assistant
Airport Family Practice
05.2005 - 03.2006
Shift Manager
Pizza Hut
09.2002 - 03.2003
GED - undefined
Austin Community College
Medical Administrative Assistant -
National Institute Of Technology