Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
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Diana J Crespin Vejar

Durham,NC

Summary

Highly organized front desk receptionist with exemplary multitasking, time management, and customer service skills. Takes pride in being a responsible professional who is always willing to assist others with problem-solving. Excels in assisting customers and helping staff members as an upbeat hostess. Skilled at managing seating, reservations, and events to create a welcoming atmosphere for guests. A team player who quickly assists the FOH manager with table bussing during busy times.

Overview

Work History

Front Desk Receptionist at LLC Department

University of North Carolina at Greensboro
08.2024 - Current
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Host, Busser, and Runner

Antonia's Italian Restaurant
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Bachelor of Arts - Sociology with a concentration in Criminology & Criminal Justice

University of North Carolina At Greensboro
Greensboro, NC
12.2024

High School Diploma -

Eno River Academy
Hillsborough, NC
05.2021

Accounting 201; Business Computing I

Durham Technical Community College
2021

Skills

  • Highly Adaptive
  • Flexibility
  • Teamwork
  • Emotional Intelligence
  • Critical thinking and problem solving
  • Listening Skills
  • Proficient in Microsoft Office ie, PowerPoint

Languages

Spanish
Korean

Volunteer Experience

  • Food Bank, Food Perception and Distributor, 01/2019, 12/2022
  • Nehemías Espíritu de Vida, Registration, 01/2021, 12/2022
  • Leathers Meacham Headstart, Helping Hand, 07/2024

Timeline

Front Desk Receptionist at LLC Department

University of North Carolina at Greensboro
08.2024 - Current

Host, Busser, and Runner

Antonia's Italian Restaurant
04.2024 - Current

Bachelor of Arts - Sociology with a concentration in Criminology & Criminal Justice

University of North Carolina At Greensboro

High School Diploma -

Eno River Academy

Accounting 201; Business Computing I

Durham Technical Community College
Diana J Crespin Vejar