Summary
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
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Diana J Crespin Vejar

Durham,NC

Summary

Highly organized front desk receptionist with exemplary multitasking, time management, and customer service skills. Takes pride in being a responsible professional who is always willing to assist others with problem-solving. Excels in assisting customers and helping staff members as an upbeat hostess. Skilled at managing seating, reservations, and events to create a welcoming atmosphere for guests. A team player who quickly assists the FOH manager with table bussing during busy times.

Work History

Front Desk Receptionist at LLC Department

University of North Carolina at Greensboro
Greensboro, NC
08.2024 - Current
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Host, Busser, and Runner

Antonia's Italian Restaurant
Hillsborough, NC
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Bachelor of Arts - Sociology with a concentration in Criminology & Criminal Justice

University of North Carolina At Greensboro
Greensboro, NC
12.2024

High School Diploma -

Eno River Academy
Hillsborough, NC
05.2021

Accounting 201; Business Computing I

Durham Technical Community College
2021

Skills

  • Highly Adaptive
  • Flexibility
  • Teamwork
  • Emotional Intelligence
  • Critical thinking and problem solving
  • Listening Skills
  • Proficient in Microsoft Office ie, PowerPoint
  • Teamwork
  • Emotional Intelligence
  • Critical thinking and problem solving
  • Time Management
  • Listening Skills
  • Skilled in Microsoft Office ie, PowerPoint

Languages

Spanish
Korean

Volunteer Experience

  • Food Bank, Food Perception and Distributor, 01/2019, 12/2022
  • Nehemías Espíritu de Vida, Registration, 01/2021, 12/2022
  • Leathers Meacham Headstart, Helping Hand, 07/2024

Timeline

Front Desk Receptionist at LLC Department

University of North Carolina at Greensboro
08.2024 - Current

Host, Busser, and Runner

Antonia's Italian Restaurant
04.2024 - Current

Bachelor of Arts - Sociology with a concentration in Criminology & Criminal Justice

University of North Carolina At Greensboro

High School Diploma -

Eno River Academy

Accounting 201; Business Computing I

Durham Technical Community College
Diana J Crespin Vejar