Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIANA JIMENEZ

Content Manager
Redding,CT

Summary

Experienced professional with 15+ years in customer-driven management, entrepreneurial leadership, and long-range planning. Implemented quality assurance for web pages, optimizing functionality and UX while managing web projects and expansions, collaborating closely with cross-functional teams.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Content Manager

Toptal
01.2023 - Current
  • Own delivery of expanding and optimizing Toptal.com website.
  • Launch and maintain new web pages in collaboration with Growth Product Management, SEO, UX Writing, Product Design, and Marketing Strategy teams.
  • Implemented rigorous quality assurance measures for web pages, ensuring optimal functionality and user experience.
  • Trained support staff and freelancers in site implementation, updating, and maintenance procedures.
  • Enhanced website user experience by optimizing content layout and navigation elements.
  • Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.

Senior Web Content Manager

United Nations Headquarters
02.2021 - 12.2022
  • Championed culture of excellence within team, emphasizing production of daily content that not only captivates audiences but also cultivates lasting readership.• Managed internationalization experience across six languages and diverse global regions, ensuring seamless accessibility and relevance across various demographics.
  • Developed and executed weekly staffing schedules based on meticulous forecasts, budget considerations, and employee preferences, optimizing resource allocation and workflow efficiency.
  • Transformed existing team into high-performance, results-driven unit through innovative leadership and strategic initiatives.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Used content management system to analyze user engagement and website traffic metrics.

Digital Content Manager

Winnie
11.2018 - 02.2021
  • Leveraging innovation, excel in crafting compelling and accurate content, specializing in content management and advocating for remote work.
  • Utilize comprehensive research methodologies to develop unique and informative content tailored to specific demographics, ensuring standout materials.
  • Streamline content uploading and management processes with technical proficiency in Drupal CMS, optimizing efficiency and productivity.
  • Generate creative concepts for news and lifestyle articles, contributing to a dynamic content strategy that captivates audiences.
  • Incorporated SEO strategy into content development, strategically incorporating keywords from Google Analytics to enhance visibility and engagement.
  • Integrated editorial feedback to refine and enhance written content continuously, meeting the highest standards of quality and effectiveness.
  • Embracing a collaborative mindset, I worked closely with fellow writers to leverage collective expertise and foster a supportive team environment that fuels innovation and creativity.


Editorial Content Manager

ReliefWeb - OCHA
04.2014 - 07.2016
  • Curated digital content, including maps and breaking news stories, for Humanitarian Community.
  • Coordinated with teams across three continents to ensure seamless content generation and distribution.
  • Edited and refined copy to enhance readability and overall quality.
  • Conducted fact-checking and verification of dates, statistics, and information using standard reference sources.
  • Identified and corrected errors in spelling, punctuation, and syntax to maintain accuracy and professionalism.
  • Evaluated and selected local, state, national, and international news items from wire services based on their significance and interest value.

Co-Founder

Cuatro Patas, SAS
11.2012 - 04.2014
  • Co-founder and owner of digital pet goods website in Colombia, serving as a culture evangelist and fostering productive work environment.
  • Removed operational roadblocks to facilitate optimal startup functionality and efficiency.
  • Acted as primary point of contact for all office operations and procedures, ensuring smooth day-to-day functioning.
  • Stayed abreast of industry trends and developments by actively participating in conferences and seminars, updating skills and knowledge accordingly.
  • Supervised support staff, including assistants and technicians, to ensure cohesive team performance and effective task execution.

Language Unit Coordinator

UNICEF
01.2009 - 01.2011
  • Acted as division's central contact for daily assignments, facilitating smooth workflow for team.
  • Managed invoices for twenty-five consultants, including budget allocation and fund distribution, ensuring accuracy and compliance.
  • Generated activity reports to update management on program, service, and quality initiative statuses and implementation plans.
  • Uploaded web pages in Spanish, French, Arabic, Chinese using Reddot content management system.

Education

GROW WITH GOOGLE IN WEB DEVELOPMENT -

UDACITY
Remote
05.2018 - 05.2018

MASTER IN WOMEN'S HISTORY -

SARAH LAWRENCE COLLEGE - Bronxville
Bronxville, NY
09.2007 - 05.2009

BA IN COMMUNICATION -

PURDUE UNIVERSITY - West Lafayette, US
West Lafayette, IN
09.2003 - 05.2006

Skills

Effective Time Managementundefined

Timeline

Content Manager

Toptal
01.2023 - Current

Senior Web Content Manager

United Nations Headquarters
02.2021 - 12.2022

Digital Content Manager

Winnie
11.2018 - 02.2021

GROW WITH GOOGLE IN WEB DEVELOPMENT -

UDACITY
05.2018 - 05.2018

Editorial Content Manager

ReliefWeb - OCHA
04.2014 - 07.2016

Co-Founder

Cuatro Patas, SAS
11.2012 - 04.2014

Language Unit Coordinator

UNICEF
01.2009 - 01.2011

MASTER IN WOMEN'S HISTORY -

SARAH LAWRENCE COLLEGE - Bronxville
09.2007 - 05.2009

BA IN COMMUNICATION -

PURDUE UNIVERSITY - West Lafayette, US
09.2003 - 05.2006

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DIANA JIMENEZContent Manager