Diana Jimenez

• Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
• Assisted juvenile passengers in crossing roadway safely.
• Reported any notable incidents or behavioral concerns directly to school administrators for appropriate action steps.
• Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
• Maintained a clean and organized bus environment, contributing to a positive experience for all passengers.

• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Trained and guided team members to maintain high productivity and performance metrics.

• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Maintained clean and organized back-of-house storage areas, streamlining daily restocking operations for efficiency.
• Provided input on merchandise assortment decisions based on customer preferences and current trends, optimizing overall inventory mix.
• Supported cross-functional teams during busy retail seasons by providing additional assistance in other departments as needed, ensuring a seamless customer experience.
• Developed eye-catching in-store promotions for seasonal products, driving customer engagement and increasing revenue.
• Managed installation of visual merchandising displays, urging team to with speed and accuracy.
• Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.

Senior Network Access Program Case Worker

• Conducted outreach and registration
• Screened and assisted older adults with benefits and entitlements.
• Assisted clients in applying for needed benefits, entitlements and services while following up to ensure services were obtained.
• Provided supportive counseling when needed.
• Provided information and referral to other agencies as needed.
• Maintained client case records, work logs and performance target outcomes tracking and statistical reports.
• Participated in staff meetings and trainings as assigned.

Crime Victim Case worker

• Assisted Crime Victim with Compensation Claims Form
• Received referrals from local precincts and courts.
• Provided clients with gates and locks.
• Escorted clients to court.
• Provided general advocacy and provide criminal justice support and advocacy.
• Provided supportive counseling to individual and family.
• Prepared monthly statistics reports.
• Conduct outreach to local precincts throughout the Bronx region.

Assistant Wellness Coordinator

• Worked with Wellness Coordinated educating seniors about Hypertension, Diabetes< Arthritis and other chronic illnesses.
• Conducted Blood Pressure monitoring at various sites throughout the Bronx.
• Conducted presentations on well ness and health.
• Completed monthly reports based on attendance sheets.

Advocate

• Conducted groups and one on one counseling
• Followed up on clients court dates
• Provided family intervention
• Referred client and families to appropriated agencies for need assistance.
• Served as liaison between clients, family, court, police precincts and other government agencies.

Coordinator

• Organized informational workshops.
• Made presentation about the MADD program to different agencies, precincts and courts.
• Performed outreach within the community aimed at victims of drunck drivers and provided awareness of the agencys services for them and their family.

• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Introduced children to educational games and activities to boost learning.
• Assisted in potty training and toilet hygiene.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Developed age-appropriate activities and crafts to engage children.
• Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.