Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Jimenez

Twin Peaks,CA

Summary

Exhibits a strong commitment to professionalism and dependability, supported by a robust background that underscores reliability and accountability. Possesses proficiency in computer applications and email management, complemented by exceptional communication skills. Demonstrates the ability to efficiently manage multiple tasks while effectively prioritizing responsibilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Busser

Hortencia’s Restaurant
04.2025 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and chips and salsa service.

Youth Leader

Rim of the World Recreation and Park District
02.2021 - Current
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Maintained good relationships with parents through regular communication and active participation in planned activities.

Instructional Aide

Rim Of The World Unified School District (ELOP)
10.2024 - 05.2025
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
  • Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced student engagement by incorporating hands-on activities and interactive learning tools into lessons.
  • Maintained safety and security by overseeing students in recess environments.
  • Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
  • Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
  • Mentored and tutored individual students needing additional help.

Event Staff Member

Lake Arrowhead Village
06.2021 - 09.2022
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
  • Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
  • Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.

Clothing Sales Associate

Van Heusen Factory Outlet
04.2015 - 09.2016
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
  • Maintained organized store environment to foster pleasant shopping experiences.
  • Greeted customers, identified needs and provided product advice.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
  • Developed strong product knowledge to recommend suitable clothing options based on customers'' needs, preferences, and desired fit.
  • Handled customer inquiries and concerns professionally, providing prompt resolutions to ensure continued patronage.

Office Manager

Zpainting
03.2011 - 04.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Education

Bachelor Of Early Childhood Care And Education - Child Development

Crafton Hills College
Yucaipa, CA

High School Diploma - General Studies

Rim of The World High School
Lake Arrowhead, CA
06.2008

Skills

  • Excellent teamwork
  • Adaptable to change
  • Flexible schedule availability
  • Maintaining cleanliness
  • Customer Service-oriented
  • Polite demeanor
  • Cleaning and sanitizing
  • Professional appearance

Certification

Food Handler's

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Busser

Hortencia’s Restaurant
04.2025 - Current

Instructional Aide

Rim Of The World Unified School District (ELOP)
10.2024 - 05.2025

Event Staff Member

Lake Arrowhead Village
06.2021 - 09.2022

Youth Leader

Rim of the World Recreation and Park District
02.2021 - Current

Clothing Sales Associate

Van Heusen Factory Outlet
04.2015 - 09.2016

Office Manager

Zpainting
03.2011 - 04.2014

Bachelor Of Early Childhood Care And Education - Child Development

Crafton Hills College

High School Diploma - General Studies

Rim of The World High School

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