Diana Johnson
Riverview,FL
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Special Education Teacher
Hillsborough County Schools
07.2004 - 07.2022
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught students across multiple classifications and degrees of special needs.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Managed multiple assistants in the school setting to maximize student outcomes.
- Managed multiple School Gardens voluntarily providing opportunities for Special Needs and Regular Education students to interact and be enriched from this experience. Special Needs
Case Manager
Northside Mental Health Center
07.2001 - 05.2002
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Provided Supported Employment assistance throughout all employment steps to maximize client employability.
- Visited clients in home regularly counting medications and assessing home environment.
- Transported clients to job interviews and various trainings as necessary.
- Acted as a liaison between employers and clients to facilitate a positive employment experience.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Attended court proceedings, submitted documents and offered testimony.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Visited homes, inspected surroundings and interviewed family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Organized activities for birth parents and in-home support counselors.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
Child Protection Caseworker
Northside Mental Health Center
05.2002 - 08.2004
- Attended court proceedings, submitted documents and offered testimony.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Visited homes, inspected surroundings and interviewed family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Organized activities for birth parents and in-home support counselors.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Client Care Advocate
CompCare
09.1999 - 07.2001
- Developed rapport to create safe and trusting environment for care.
- Maintained clean work environment.
- Assisted clients with available resources to access their available Mental Health benefits.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Worked with patients to develop future plans and discuss care actions.
- Resolved problems with areas such as communication and billing that could negatively impact services
- Connected patients with available community and charitable resources.
- Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
- Followed document protocols to safeguard confidentiality of patient records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Completed highest average of Mental Health client calls in department.
Education
Psychology -
University of South Florida
Tampa, FLSpecial Education Master's -
Grand Canyon University
Phoenix, AZSkills
- Group and Individual Instruction
- Special Education
- Self-Contained Classrooms
- Conflict Resolution Techniques
- Parent Communication
- Classroom Management
- Parent and Guardian Communication
- Behavior Modification
- Multidisciplinary Collaboration
- Instructional Techniques
- Facilitating Coordination
Accomplishments
- Trained fellow teachers on the procedures for completing Individual Education Plans.
- Nominated Rookie Special Education Teacher of the Year 2005 in Hillsborough County.
- Nominated Special Education Teacher of the year for Excellence In Action Award 2012 and 2013 in Hillsborough County.
- Placed 2nd out of 6,000+ teachers in Hillsborough County for the Bill Gates funded Teacher Evaluation system in 2009.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Won Elementary Special Education Teaching Excellence In Action Award for Hillsborough County Florida 2022
Timeline
Special Education Teacher
Hillsborough County Schools
07.2004 - 07.2022
Child Protection Caseworker
Northside Mental Health Center
05.2002 - 08.2004
Case Manager
Northside Mental Health Center
07.2001 - 05.2002
Client Care Advocate
CompCare
09.1999 - 07.2001
Psychology -
University of South Florida
Special Education Master's -
Grand Canyon University