Diana Johnson
Winter Haven,FL
Summary
Experienced Patient Care Assistant with background in providing high-quality care in fast-paced hospital environments. Strengths include exceptional communication, patient empathy, and teamwork skills vital for facilitating recovery and improving patient experiences. Previous roles involved coordinating with healthcare teams, assisting patients with daily tasks, and maintaining accurate medical records to support comprehensive patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Assistant, ICU
Lakeland Regional Health
Lakeland, Florida
05.2015 - Current
- Respond quickly and appropriately to emergency situations.
- Keep medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Support healthy patient skin with bedside baths, wound care and integrity checks.
- Identify and report observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Assist nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Perform EKG's and phlebotomy
CNA
Life Care Center
Winter Haven
03.2012 - 04.2015
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Facilitated communication between patients, family members, and healthcare professionals.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
CNA
Spring Lake Rehabilitation Center
Winter Haven, FL
01.2009 - 09.2012
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Facilitated communication between patients, family members, and healthcare professionals.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
CCMA -
Stepful
Online05-2025
CNA -
Travis Technical College
Lakeland, FL05-2008
GED -
Blue Ridge Community College
Flat Rock07-2000
Skills
- Patient care
- Wound care
- EKG administration
- Phlebotomy
- Customer service
- Communication skills
- Patient services
- Organizational standards
- Room preparation
- Attention to detail
- Adaptability and flexibility
- Medical terminology knowledge
- Medical charting
- Phlebotomy techniques
- Organizational skills
Certification
- CNA
- BLS
- CCMA-graduating in May
Timeline
Patient Care Assistant, ICU
Lakeland Regional Health
05.2015 - Current
CNA
Life Care Center
03.2012 - 04.2015
CNA
Spring Lake Rehabilitation Center
01.2009 - 09.2012
CCMA -
Stepful
CNA -
Travis Technical College
GED -
Blue Ridge Community College
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