Diana Kamel
Rialto,CA
Summary
Seeking a responsible and challenging position where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth.
Overview
1
1
Certification
Work History
Transformation Lead
Ontellus
Ontario/San Dimas, CA
2023 - Current
- Transformation COE
- Order Submission COE
- Production COE
- Workers Compensation COE
Lead Business Analyst/Product Integrations
Ontellus
Ontario/San Dimas, CA
2020 - Current
- Lead assigned development projects.
- Collaborate with stakeholders/end-users to gather, document, analyze and organize business requirements.
- Assist management in identifying opportunities to improve business operations.
- Work with Agile/Scrum development team during all phases of software development.
- Maintain/update business intelligence tools, databases, dashboards, systems, or methods.
Supervisor/Regional Processing Department (including Subpoena Services)
Second Image National, Inc.
San Dimas, CA
2014 - 2020
- Oversee the Regional Processing Department and employees.
- Track department input/output; including performance of employees.
- Lead department meetings/huddles.
- Coach employees with one-on-one meetings/sessions.
- Assess training needs, cross training (internally and externally).
- Backup Order Entry Supervisor as needed.
Forms Coordinator & Team Lead/Regional Processing Department
Second Image National, Inc.
San Dimas, CA
2013 - 2014
- Develop legal packets for service using proprietary, specialized programs for out of state clients and communicating to ensure proper service of documentation.
- Quality checks all legal packets for any errors that may include misspelling, typos, formatting issues, etc.
Bakery Assistant
Costco Wholesale
Fontana, CA
2011 - 2012
- Wrapper/ prep in bakery, while assisting customers with cake decorating and restock.
- Cashier Assistant, putting merchandise in carts and assisting customers.
Instructor
Mad Science of the Inland Empire
Riverside
2006 - 2007
- Instructing students of Grade K to Grade 5 about Science/ Communicating with parents of students.
Education
M.S. Criminal Justice - Leadership and Executive Management
Kaplan University (now Known As Purdue University)
09-2013
B.S. Sociology - Law and Society
University of California, Riverside
03-2011
Skills
- Office 365
- Adobe
- Nitro PDF
- ReportBuilder
- SQL Server Management Studio (SSMS)
- JIRA
- Proficient in SIRUS
Certification
- Six Sigma- Yellow Belt, 2019
- Certified Scrum Product Owner, 2021
- SQL Querying – Basic Course, 2022
Timeline
Transformation Lead
Ontellus
2023 - Current
Lead Business Analyst/Product Integrations
Ontellus
2020 - Current
Supervisor/Regional Processing Department (including Subpoena Services)
Second Image National, Inc.
2014 - 2020
Forms Coordinator & Team Lead/Regional Processing Department
Second Image National, Inc.
2013 - 2014
Bakery Assistant
Costco Wholesale
2011 - 2012
Instructor
Mad Science of the Inland Empire
2006 - 2007
M.S. Criminal Justice - Leadership and Executive Management
Kaplan University (now Known As Purdue University)
B.S. Sociology - Law and Society
University of California, Riverside