Diana Karabidg
Staten Island,NY
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
Automasters Of Staten Island
02.2024 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Ensured accurate billing practices by thoroughly reviewing invoices before presenting them to guests.
- Prioritized urgent orders based on customer needs while balancing overall workload for optimal efficiency within the team.
- Filed claims with auto insurance and warranty companies
Clinical Manager/Medical Billing Representative
Omega Health
03.2022 - 02.2024
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
- Conducted periodic audits of billing records to identify errors or inconsistencies, ensuring proper documentation for future reference.
- Posted and adjusted payments from insurance companies.
Medical Receptionist
Omega Health
02.2021 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
No Degree - Business Administration And Management
College of Staten Island of The City University of New York
Staten Island, NY05.2025
Skills
- Clinical Leadership
- Training and mentoring
- Staff Supervision
- Staff Scheduling
Certification
Life, Health, and Accident Insurance Agent License
Languages
Arabic
Native or Bilingual
Timeline
Office Manager
Automasters Of Staten Island
02.2024 - Current
Clinical Manager/Medical Billing Representative
Omega Health
03.2022 - 02.2024
Medical Receptionist
Omega Health
02.2021 - 03.2022
No Degree - Business Administration And Management
College of Staten Island of The City University of New York