Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Hi, I’m
Diana Kirkendall
Shirley,NY
Summary
Overview
10
years of professional experience
Work History
Little Wings of Prayer
TEACHER
07.2025 - 08.2025
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Evergreens Rehab
Laundry Associate
03.2023 - 01.2024
Job overview
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Utilized advanced stain removal techniques on difficult fabric types, successfully restoring items whenever possible.
- Ensured compliance with OSHA regulations, maintaining a safe workplace for all employees at all times.
- Enhanced laundry operations by implementing efficient sorting and folding techniques.
- Assisted in the training of new associates, ensuring proper laundering procedures were followed.
Little Wings Of Prayer
Assistant Teacher
01.2022 - 03.2023
Job overview
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Panera Bread
Team Leader
01.2020 - 03.2022
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Rural King
Customer Service Manager
02.2018 - 06.2018
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Dollar General Store
Shift Leader
02.2016 - 08.2017
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Penn Foster Career SchoolScranton, PA
University Overview
Skills
- Classroom management
- Relationship building
- Critical thinking
- Growth mindset
- Positive role model and mentor
- Attention to detail
- Workflow management
- Team motivation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
TEACHER
Little Wings of Prayer
07.2025 - 08.2025
Laundry Associate
Evergreens Rehab
03.2023 - 01.2024
Assistant Teacher
Little Wings Of Prayer
01.2022 - 03.2023
Team Leader
Panera Bread
01.2020 - 03.2022
Customer Service Manager
Rural King
02.2018 - 06.2018
Shift Leader
Dollar General Store
02.2016 - 08.2017
Penn Foster Career School
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