Diana Kitzmann
San Diego,CA
Summary
Register nurse with over 20 years of emergency department experience and a strong foundation in vascular patient care, care coordination, and clinical decision-making. Highly skilled in managing complex, high-risk patients with peripheral vascular disease, arterial venous disorders, post procedural recovery, and chronic comorbidities. Experience in interdisciplinary collaboration, patient education, discharge planning, and transition of care. Known for calm, effective communication, strong advocacy, and de-escalation skills. Seeking a Vascular Case Management role to support optimal outcomes, reduce complications, and improve continuity of care across the treatment continuum.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Kaiser Permanente
09.2004 - Current
- Administered critical care interventions for diverse patient populations in high-pressure emergency settings.
- Monitored vital signs and assessed patient conditions to ensure timely and appropriate medical responses.
- Educated patients and families on treatment plans, discharge instructions, and preventive care measures.
- Streamlined triage processes, enhancing patient flow and reducing wait times in emergency department operations.
- Implemented quality improvement initiatives that enhanced compliance with safety protocols and clinical standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
Emergency Room Registered Nurse
El Centro Regional Medical Center
09.2002 - 05.2010
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
- Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
- Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
Education
Bachelor of Science - Nursing Science
University of Phoenix
San Diego, CAAssociate of Science - Nursing Education
Imperial Valley College
Imperial, CASkills
- Critical patient assessment
- Cardiac rhythm assessment
- Experienced with Microsoft Office applications
- Attention to detail
- Acute care expertise
- Patient care coordination
- Effective patient communication
- Patient and family advocacy
- Empathetic support
- Accurate charting and clinical documentation
- Vital signs evaluation and documentation
- Cardiovascular care
- Infection control
- Delegation and motivation
- Blood draw and sample collection
Certification
- QBS-2 (Qualified Bilingual Staff Level 2)
- BLS (Basic Life Support)
- PALS (Pediatric Life Support)
- ACLS (Advance Life Support)
Languages
Spanish
Native or Bilingual
Timeline
Emergency Room Registered Nurse
Kaiser Permanente
09.2004 - Current
Emergency Room Registered Nurse
El Centro Regional Medical Center
09.2002 - 05.2010
Bachelor of Science - Nursing Science
University of Phoenix
Associate of Science - Nursing Education
Imperial Valley College