Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Diana Kneff

Airway Heights,WA

Summary

Dedicated personal driver with a clean driving record and expertise in safe driving and client relations. Punctual and flexible, consistently delivering exceptional service while adhering to traffic laws.

Overview

5
5
years of professional experience

Work History

Personal Driver

Uber, Lyft
Spokane, WA, Airway Heights, WA, Cheney, WA
03.2014 - 06.2019
  • Ensured timely and safe transportation for passengers across various locations.
  • Navigated efficiently using GPS and mapping applications to optimize routes.
  • Maintained vehicle cleanliness and functionality to enhance passenger experience.
  • Provided exceptional customer service by addressing passenger inquiries and concerns.
  • Managed multiple ride requests simultaneously, ensuring prompt pickups and drop-offs.
  • Implemented feedback from passengers to improve service quality consistently.
  • Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong rapport with clients, leading to repeat business and positive referrals.
  • Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.

Education

Teaching English As A Second Language

Eastern Washington University
Cheney, WA
06-2011

Bachelor of Arts - Interdisciplinary Studies

Eastern Washington University
Cheney, WA
06-2008

Skills

  • Vehicle inspection
  • Emergency procedures
  • First aid training
  • Safe driving
  • Punctuality
  • Flexibility
  • Clean driving record
  • Weather conditions adaptation
  • Defensive driving
  • GPS operation
  • Client relations
  • Judgment and decision making

Accomplishments

  • Collaborated with team of 2 in the development of [publishing an article on safety while driving].

Languages

English
Full Professional

Timeline

Personal Driver

Uber, Lyft
03.2014 - 06.2019

Teaching English As A Second Language

Eastern Washington University

Bachelor of Arts - Interdisciplinary Studies

Eastern Washington University