Summary
Overview
Work History
Education
Skills
Timeline
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Diana Krafft

Spring Grove,IL

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of post-secondary education
6
6
years of professional experience

Work History

Child Care Assistance Specialist

YWCA Lake County
Gurnee, IL
01.2014 - 05.2015

Work with low income families to determined eligibility for child care payment assistance
Process applications, approvals, denials, cancellations and re-determinations

Monitor approval status of all families to insure that there is no lapse in eligibility

Recruitment and Retention Specialist

YWCA Lake County
Gurnee, IL
03.2013 - 01.2014

Offer technical assistance to child care providers
Participate in community outreach events
Provide potential child care providers with child care start up information

Family Service Worker

Albany Park Community Center
Chicago, IL
09.2009 - 03.2013

Recruit and enroll children and families to receive the Head Start services
Refer the Head Start families to community resources for services such as job placement
Maintain case history records and prepare reports as needed

Education

Bachelor of Science - Elementary Education

Hyles-Anderson College
Crown Point, IN
09.2003 - 05.2009

Skills

Active listening

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Timeline

Child Care Assistance Specialist

YWCA Lake County
01.2014 - 05.2015

Recruitment and Retention Specialist

YWCA Lake County
03.2013 - 01.2014

Family Service Worker

Albany Park Community Center
09.2009 - 03.2013

Bachelor of Science - Elementary Education

Hyles-Anderson College
09.2003 - 05.2009
Diana Krafft