Diana Kriz
San Rafael,CA
Summary
Compassionate and dedicated hard working, seeking to leverage experience towards a career in healthcare. Exceptional experiences providing optimum in-patient care. Great at multitasking, always looking to learn and grow. Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Care coordinator
Tender Rose
06.2018 - Current
- Complete geriatric assessments that include: client history, medical history, individualized activities of daily living (IADLs), activities of daily living (ADLs), and home safety evaluations
- Create comprehensive care plans that are person-centered and activity-based
- Monitor client medications, including picking up prescriptions
- Develop Memory Care Professional (MCP) orientation trainings for each client
- Accompany clients to medical appointments, describe symptoms and behaviors to physicians, take notes, and relay information to family and team members
- Manage and support chronic health issues of clients
- Build lasting relationships with client family and care team
- Manage and support hospice cases, including teaching MCPs End-of-Life protocols in comfort care
- Monitor shift reports and provide feedback, advice, and praise to MCPs
- Monitor client health issues including blood pressure, heart rate, blood sugar, appetite changes, weight changes, etc
- Conduct home visits and reassessments
- Provide training to MCPs on new clients
- Positive Approach Certified trainer
- Preparing statements, reports, memos, and other documents
- Answering phones and routing calls to the correct person or taking message
- Helping prepare for meetings
- A proactive approach to problem-solving with strong decision-making skills.
- Developed policies and procedures for effective pharmacy management.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Memory Care Professional
Tender Rose
06.2016 - Current
- Delivered person-centered, activity-based care, improving moods and quality of life for clients and their families
- Identified ways to help clients communicate to avoid anxiety, frustration, and physical outburst
- Monitored clients' moods and engaged in positive conversation related to their interests
- Adapted activities to utilize remaining strengths, minimize frustration and maximize success
- Provided optimal nourishment and hydration, taking into consideration client preferences
- Communicated with healthcare professionals regarding the client's condition
- Encouraged and facilitated contact with clients' family and friends
- Provided peace of mind and support to the family and caregivers, allowing the family to have improved quality of life as well.
CNA
Accent Health
12.2015 - 08.2018
- Assisted with personal care: bathing and grooming, dressing, toileting, and exercise
- Helped with preparation, shopping, housekeeping, laundry, and other errands
- Provided back-up care services: providing other caregivers a break, documenting reports, logs, and electronic records.
CNA
Bright Star Care
08.2015 - 05.2017
- Assisted with personal care: bathing and grooming, dressing, toileting, and exercise
- Helped with preparation, shopping, housekeeping, laundry, and other errands
- Provided back-up care services: providing other caregivers a break, documenting reports, logs, and electronic records
- Working alongside RNs with critical condition and hospice clients.
Resident Asst.
Brookdale
08.2013 - 01.2016
- Provided patients' ADL
- Provided patient comfort by utilizing resources and materials including transporting patients, answering patients' call lights and requests
- Reported observations of the patient to nursing supervisor
- Documented actions by completing forms, reports, logs, and records
- Maintained work operations by following policies and procedure.
Education
California Certified Nursing Assistant -
North Bay Nursing Institution
Licensed Vocational Nursing Program - undefined
Blake Austin College
01.2013
Skills
- O2 by nasal cannula /mask Administering medications
- Other Certifications
- HIPPA, OSHA, BLS and CPR, 1000 hours of hands on clinical training
- Personal assisting
- Ability to type accurately at least 60 wpm
- Strong verbal and written communication skills
- Progress Monitoring
- Multidisciplinary team collaboration
- Interdepartmental Collaboration
- Care Planning
- Policy Adherence
- Quality Assurance
- Patient Education
- Documentation
- Strategic Planning
- Goal Setting
- Case Management
- Documentation proficiency
- Organizational Skills
- Process Improvements
- Monitoring tools
- Critical Thinking
- Flexible and Adaptable
- Teamwork and Collaboration
- Interpersonal Communication
- Excellent Communication
- Training and Development
- Planning and Coordination
- PPE Compliance
- Teambuilding
- Multitasking Abilities
- Analytical and Critical Thinking
- Clerical Support
- Policies and procedures
- Improvement initiatives
- Coaching and mentoring
- Schedule optimization
- Key Performance Indicators
Personal Information
Title: Care Coordinator
Timeline
Care coordinator
Tender Rose
06.2018 - Current
Memory Care Professional
Tender Rose
06.2016 - Current
CNA
Accent Health
12.2015 - 08.2018
CNA
Bright Star Care
08.2015 - 05.2017
Resident Asst.
Brookdale
08.2013 - 01.2016
California Certified Nursing Assistant -
North Bay Nursing Institution
Licensed Vocational Nursing Program - undefined
Blake Austin College
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