DIANA LABRADOR
Miami,FL
Summary
Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
11
11
years of professional experience
Work History
Registered Nurse, Emergency Department
Baptist Health Of South Florida
Miami, FL
03.2023 - Current
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
Patient Navigator III
Miami Cancer Institute
Miami, FL
06.2018 - 03.2023
- Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
- Maintained Nurse Navigator schedules accurate and ready to coincide with new patient coming in with corresponding physicians by corresponding tumor site.
- Assisted patients in overcoming barriers to care, such as transportation, language, and financial challenges.
- Improved patient satisfaction by providing personalized guidance and resources throughout their healthcare journey.
Operator/ New Patient Scheduling
Miami Cancer Institute
Miami, FL
10.2015 - 06.2018
- Increased overall product quality through meticulous attention to detail during operation processes.
- Achieved high levels of customer satisfaction with consistent delivery of patient needs on schedule and within specifications.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Front Desk Rep/Telephone Operator/ Medical Records
Gastro Health PL
11.2012 - 10.2015
- Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process
- Registered and scheduled patients accordingly to their needs
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Fully trained oncoming staff
- Observed confidentiality and maintained HIPAA.
Education
Bachelor of Science in Nursing -
West Coast University
Doral, FLHigh School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2011
Skills
- BLS Certification- American Heart Association
- ACLS and PALS certification - American Heart Association
- Cerner and other resourceful applications use
- Active Listening
- Decision Making
- Team Collaboration
- Patient Assessment
- SGC - Shared Governance Council
- Oncology Nursing Society
Volunteer Experience
Miami Cancer Institute, Head and Neck cancer screening at coconut grove, 02/16/2019
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Nurse, Emergency Department
Baptist Health Of South Florida
03.2023 - Current
Patient Navigator III
Miami Cancer Institute
06.2018 - 03.2023
Operator/ New Patient Scheduling
Miami Cancer Institute
10.2015 - 06.2018
Front Desk Rep/Telephone Operator/ Medical Records
Gastro Health PL
11.2012 - 10.2015
Bachelor of Science in Nursing -
West Coast University
High School Diploma -
G. Holmes Braddock Senior High School