Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Diana Lagunas

Houston,TX

Summary

Demonstrated exceptional problem solving and organization skills, I consistently exceeded performance targets by enhancing operational efficiency and team collaboration. Top 5% quality, I spearheaded initiatives that increased productivity and streamlined workflow processes during my tenure at amazon.

Overview

1
1
year of professional experience

Work History

Pallet Prep

Amazon
Houston, TX
04.2024 - Current
  • Exceeded performance targets consistently to support.
  • Enhanced operational efficiency by effectively using available resources.
  • Accomplished high standards and achieve record rates.
  • Arranged tasks to prioritize all products.
  • Analyzed the situation to develop an action plan.
  • Transcendence in all tasks assigned.
  • Organized team-building activities to strengthen collaborations in problem-solving.
  • Increased efficiency and performance by monitoring team members' productivity and providing feedback.
  • Assisted in resolving discrepancies between purchase orders and ASINs promptly, minimizing negative impacts on business operations.

Decant

Amazon
Houston, TX
03.2024 - Current
  • Maintained organization within the decant area, promoting efficiency while adhering to industry best practices for workplace safety.
  • Top 5% in quality.
  • Checked over items for defects and damage.

Problem Solver

Amazon
Houston , TX
01.2024 - Current
  • Defined problems to identify, prioritize, and select alternatives.
  • Looked outside my known experience to find solutions and produce results.
  • Employed various tools and equipment to find solutions to complex issues.
  • Extracted data to complete tasks.
  • Defined problems to make decisions, and moved forward to support quick resolution.
  • Processed damages and tickets to make sure the vendor's products are received in a timely manner.
  • Persistent in resolving ongoing issues related to CSX and FRX.
  • Merit in mansort and Fips
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Excelling at different departments
  • Exhibited high energy and professionalism when dealing AA.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Identified and resolved discrepancies and errors in the different products received by the associates.
  • Enhanced team productivity by streamlining workflow processes.
  • Promptly responded to inquiries and requests from associates.

Prep and Receive

Amazon
Houston, TX
12.2023 - Current
  • Cost savings by authorizing a process assistant or manager during the preparation of different items.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Merchandise placed, labeled, and secured appropriately.
  • Strengthen team efficiency by instructing employees on setup tasks.
  • Provide support during peak or special projects by performing additional duties.
  • Overseeing more than 2,000 products per day.
  • Verified products by comparing the names and quantities of items packaged with vendor information.
  • Worked effectively with the process assistant to resolve product issues and shortages.
  • Inspected merchandise and directed damages for repair before receiving.

Skills

  • Problem Solving
  • Adaptability
  • Excellent in communication
  • Organizational skills
  • Building strong relationships
  • Team collaboration
  • Decision-making
  • Task prioritization
  • Micrisoft Excel

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Pallet Prep

Amazon
04.2024 - Current

Decant

Amazon
03.2024 - Current

Problem Solver

Amazon
01.2024 - Current

Prep and Receive

Amazon
12.2023 - Current

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Diana Lagunas