Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Lara

Tamarac,FL

Summary

RN,BSN, FNP, ARNP Tamarac, Qualified Nurse Practitioner with years of experience in a leadership nursing role. Adept at critical care and management with training in patient education and leadership. Self-directed and solutions-oriented with fantastic communication skills. Committed to increasing the quality of patient care through top-of-the-line time management and prioritization.

Overview

8
8
years of professional experience

Work History

Program manager

Broward Regional Health Planning Council
Hollywood, FL
03.2020 - Current
  • Nurse Family Partnership Program Broward. Nurse Supervisor role is to work within local community and lead agency structure to assure that NFP Program is implemented in accordance with establish guidelines and contract requirements. Another role as Nurse Supervisor is using principles of supervision, reflective practice and staff development, to provided primary support and appropriated oversight nurse home visitors.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Interacted with customers and clients to identify business needs and requirements.
  • Administered budget and tracked expenses.
  • Monitored progress of programs, using and applying programming documents, program directives and other program material.
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings.
  • Resolved problems and provided solutions to customers by communicating requirements to subordinates.
  • Directed simultaneous projects to boost business opportunities

RN Home Visitor

Memorial Healthcare System
, FL
05.2017 - 03.2020
  • Made recommendations and referrals to aid clients in locating proper therapeutic services.
  • Maintained records of client care by documenting visits and interviews and preparing reports of evaluations and observations.
  • Assisted with crisis intervention services by performing emergency assessments.
  • Provided ongoing case monitoring and evaluation to formulate and update care plans.
  • Drove operational improvements which resulted in savings and improved profit margins
  • Maintained energy and enthusiasm in fast-paced environment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Managed on-site evaluations, internal audits and customer surveys
  • Resolved problems, improved operations and provided exceptional service

Counselor II Community Youth

Memorial Healthcare System
Fort Lauderdale, FL
10.2015 - 05.2017
  • As a community counselor provide counseling support to a pregnant,post partum women and infants.

Front Desk Receptionist

Pediatrics Dental Center of Broward
Coral Springs, FL
08.2015 - 11.2015
  • Welcome patients and visitors by greeting patients and visitors, in person or on the telephone
  • Keeps patient appointments on schedule by notifying staff of patient's arrival
  • Mantains patient account by obtaining, recording and updating personal information.
  • Kills Used
  • Multi-tasking, Flexibility,Telephone skills.Customer Service, Time Management, Organization,
  • Cheduling, Word Processing, Prossionalism,Quality Focus.

Customer Representative

Convergys
Tamarac, FL
01.2014 - 08.2015
  • Take calls to assist customers with orders, provide product knowledge to upgrade current subscriptions and develop customer loyalty to increase sales as well as provide customer service with the best services to meet their needs
  • Accomplishments
  • Wared Employee of the month and model employee of the quarter on multiple occasions.

Education

MSN - Family Practice Nurse Practitioner

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR
08.2021

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Pontificia University
1997

Skills

  • Program leadership
  • Budget coordination
  • Documentation proficiency
  • Team leadership and direction
  • Performance monitoring
  • Policy and procedure improvements
  • Project Management
  • Quality assurance
  • Customer and personnel training
  • Budgeting
  • Fluent in English and Spanish
  • Data analysis
  • Electronic and communication systems

Timeline

Program manager

Broward Regional Health Planning Council
03.2020 - Current

RN Home Visitor

Memorial Healthcare System
05.2017 - 03.2020

Counselor II Community Youth

Memorial Healthcare System
10.2015 - 05.2017

Front Desk Receptionist

Pediatrics Dental Center of Broward
08.2015 - 11.2015

Customer Representative

Convergys
01.2014 - 08.2015

MSN - Family Practice Nurse Practitioner

Sistema Universitario Ana G Mendez - Universidad Del Turabo

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Pontificia University

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