Diana Lopez
Del Rio,TX
Summary
Dedicated Office Assistant with over 8 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Proven history of increasing productivity while decreasing office spending.
Overview
9
9
years of professional experience
Work History
Office Assistant
Ventura Promotional Products
02.2016 - Current
- Interacted with customers by phone, email or in-person to provide information
- Described the many products that Ventura offered and printing methods
- Processed orders that valued from a few dollars to million dollars orders
- All orders processed were time sensitive from next day service to seven day production
- Determined shipping cost and shipping methods for customers according to their in hands date
- Issued credits when necessary, processed credit card payments over the phone
- Maintained and logged in inventory in United States and Mexico warehouses
- Communicated with counterparts in China and Mexico on product and orders that may had to be produced overseas
- Careful decision making for staff, orders, customers, credit issuance
- Saved company thousands in payroll by being cross-trained in many departments from customer service, order entry, credit department, shipping dept, and art dept
Education
GED -
Del Rio High School
Del Rio, TX05-1996
Skills
- Data Entry
- Record Sorting and Filing
- Team Collaboration
- Service -Oriented
- Calendar Management
- Editing and Proofreading
- Reliable and Punctual
- Flexible and Adaptable
- Attention to Detail
- Self-Motivated
- Prioritization and Time Management
- Multitasking and Prioritization
- Bilingual
- Fast learner and work well under Pressure
- Customer service
- Time management
- Verbal communication
- Resourceful
- Strong problem solver
Languages
Spanish
Timeline
Office Assistant
Ventura Promotional Products
02.2016 - Current
GED -
Del Rio High School
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