Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marisol Fernandez

Corona

Summary

Friendly motivated and solid team player with great positive attitude. Excellent at juggling multiple tasks and working under pressure. Creative professional with extensive project experience from concept to development.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Vestar Inc.
Astoria
02.2022 - 12.2024
  • Coordinated office supply procurement and inventory management processes.
  • Assisted in preparing reports and presentations for various departments.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Developed and maintained office procedures for improved workflow efficiency.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Drafted legal documents and correspondence for attorneys and clients.
  • Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Received and distributed mail, letters and packages.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.

Receptionist

Marine Terrace / Related Management
Astoria
03.2019 - 11.2020
  • Answered all incoming calls.
  • Helped tenants with any issues.
  • Received rent money order/ checks from tenants.
  • Made over 40 maintenance tickets daily.
  • Went over leases and signing with tenants.
  • Typed notices for tenants and mailed them out.
  • Answered over 100 emails daily.
  • Ordered office supplies.
  • Processed all billing for Marine Terrace (Maintenance, Electric, internet, gas , supplies etc.)

Shipping/ Receiving Clerk

Capelli New York/ GMA Accessories
Edison
08.2017 - 10.2018
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Negotiated bulk shipping discounts with contracted carriers.
  • Monitored department performance data to identify and avoid potential risks.
  • Maintained accurate stock records and schedules.
  • Coordinated with freight forwarders to expedite international shipments.
  • Answered over 100 emails daily.
  • Communicated with import department to expedite customs paperwork.

Shipping/Receiving Supervisor

Paramount Metal Finishing
Linden
12.2012 - 08.2017
  • Supervising employees.
  • Keeping record of all shipping and receiving products.
  • Receiving and verifying all incoming deliveries, adding proper paperwork/ procedures for process and making sure they go to the proper departments to start processing the work.
  • Billing all outgoing shipment.
  • Setting up pick up with outside freight companies.
  • Setting Shipment of small packages to large packages, skids, pallets, crates in the United States and overseas.
  • Making sure everything is properly packed.
  • Keeping excel sheets for incoming chemicals.
  • Answering about 40+ emails daily.
  • Communicating with customer for shipping updates and schedules.
  • Setting up the routes for the company's truck driver’s deliveries daily.

Reception/Animal care and maintenance

Animal Clinic
Astoria
06.2010 - 05.2011
  • Assisted veterinarians in examining animals.
  • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
  • Monitored animals' recovering from surgery and notified veterinarians of any changes.
  • Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.
  • Restrained animals during veterinary procedures.
  • Scheduled appointments for customers that called or walked in.

Assistant Manager

Lucile Roberts
Jamaica
11.2008 - 10.2010
  • Hired and trained 6+ of staff. Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new membership information.
  • Organized weekly sales reports for the sales department to track branch success.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Called about 100+ phone leads per day.
  • Provided employees with work to do for the day, such as phone leads, thank you calls and orientation calls.
  • Worked on payroll every 2 weeks.

Reception/ Sales

Ferrari Driving School
Astoria
07.2006 - 10.2008
  • Assisted new customers on how to get a driver’s permit or license.
  • Answered about 100 calls per day.
  • Booked client lessons for driving instructors.
  • Informed customers about the driving lessons package deals we had.
  • Booked road test date and location for clients.

Education

High School -

Queens Vocational & Technical High School
Long Island City, NY, USA

Skills

  • Data entry
  • Excel proficiency
  • Public notary certification
  • Payroll management
  • Verbal and written communication
  • Creative problem solving
  • Self-motivation
  • Organizational skills
  • Multi-tasking abilities
  • Quick learner
  • Customer relationship management
  • Document drafting
  • Report preparation
  • Office supply management
  • Attention to detail
  • Problem solving
  • Travel coordination
  • Inventory tracking
  • Effective communication
  • Social media and promotions
  • Filing and data archiving
  • Attendance record management
  • Excel spreadsheets
  • Meeting planning
  • Spreadsheet development
  • Computer literacy
  • Shipping and receiving operations
  • Sales expertise
  • Cash management skills
  • Cashier experience
  • Positive work attitude
  • Appointment scheduling
  • Veterinary care and maintenance
  • Inventory control procedures
  • Bilingual: Spanish and English
  • Ocean export knowledge
  • Safety awareness
  • Ability to lift 50 pounds
  • Order packing and scanning
  • Production scheduling expertise
  • Inventory management skills
  • Basic mathematics proficiency
  • Natural leadership

Accomplishments

  • Supervised team of three+ staff members
  • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction.
  • Met and exceeded quotas generating 65+ calls per day on leads for women fitness center memberships and renewals.
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Timeline

Administrative Assistant

Vestar Inc.
02.2022 - 12.2024

Receptionist

Marine Terrace / Related Management
03.2019 - 11.2020

Shipping/ Receiving Clerk

Capelli New York/ GMA Accessories
08.2017 - 10.2018

Shipping/Receiving Supervisor

Paramount Metal Finishing
12.2012 - 08.2017

Reception/Animal care and maintenance

Animal Clinic
06.2010 - 05.2011

Assistant Manager

Lucile Roberts
11.2008 - 10.2010

Reception/ Sales

Ferrari Driving School
07.2006 - 10.2008

High School -

Queens Vocational & Technical High School

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