Diana Lozin
Bradenton,FL
Summary
Dedicated Housekeeper experienced essential housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming, and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing the best possible experience for guests.
Overview
1
1
year of professional experience
Work History
Receptionist
GKD Limited
Fort Lauderdale, FL
01.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Organized conference room reservations for meetings or events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled appointments and maintained and updated appointment calendars.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Coordinated pick-up and delivery of express mail services.
Landscaper
Green Thumb Farms Inc.
Bradenton, FL
12.2023 - Current
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Applied fertilizers and pesticides according to safety regulations.
- Transported plants, turf and other materials to designated areas for installation.
- Cut grass in even lengths with power mowers or hand shears.
- Inspected property for signs of damage or infestation from pests or weeds.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Cleaned up debris after completing jobsite tasks.
- Repaired walkways with pavers or concrete blocks when needed.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Ensured proper disposal of all waste generated from job sites.
- Operated landscaping equipment to maintain grounds and remove trees.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Answered customer questions regarding care and general knowledge of landscape.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shape.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Applied mulch and burlap coverings to bushes and trees for winter.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
- Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.
- Picked and chose new shrubs and plants according to bedding and sunlight.
- Cared for lawns by mulching, aerating, weeding or grubbing.
House Cleaner
Granny Nannies Group
Fort Lauderdale, FL
02.2023 - 11.2023
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
- Maintained and organized cleaning supplies stock.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Resolved individual resident issues and neighborly complaints with excellent interpersonal skills.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
- Answered questions from residents about membership, property managers, housing staff and other pertinent parties.
- Organized interviews with prospective tenants and determined eligibility for housing community.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Promoted products, increasing customer base and market share.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Created and managed budgets for travel, training and teambuilding activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Polished metal fixtures in kitchen and bathroom areas.
- Organized closets according to customer specifications.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Applied waxes to woodwork or tile floors for protection against wear-and-tear.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Swept, mopped, vacuumed and polished floors of all types.
Education
Bachelor of Arts - Business Administration And Management
Universite Saint-Michel Archange D'Haiti
Port-au-Prince, Haiti08-2018
Skills
- File Management
- Scheduling
- Administrative Support
- Residential Cleaning
- Customer Service
- Safe Cleaning With Chemicals
- Laundry Management
- Supply Inventory Management
- Customer Service-Focused
- Chemical Handling
- Health and Safety Compliance
Timeline
Receptionist
GKD Limited
01.2024 - Current
Landscaper
Green Thumb Farms Inc.
12.2023 - Current
House Cleaner
Granny Nannies Group
02.2023 - 11.2023
Bachelor of Arts - Business Administration And Management
Universite Saint-Michel Archange D'Haiti
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