Diana L.Sotelo
Laredo,TX
Summary
Experienced with providing compassionate care support in the shelter setting. Utilize effective communication and problem-solving skills to enhance daily operations. Knowledge of creating a safe and supportive environment for migrants, helping, and listening to their needs. Support and compassion for the flow of migrant families in our facility.
Overview
22
22
years of professional experience
Work History
Re-spite Care Taker
Catholic Diocese Of Laredo
Laredo, Texas
09.2022 - 04.2025
- Supported volunteers who provide assistance at the shelter.
- Assisted migrants in accessing shelter services and resources.
- Assign migrant single women to their rooms.
- Assign single mothers with children to their rooms.
- Assisted migrant children with activities.
- Monitored families not to leave their children unattended.
- Provided all migrants with clean clothes, warm sweaters, and coats.
Merchandise Stocker
Walmart Supper Center
Laredo, Texas
09.2015 - 01.2021
- Organized backroom storage areas for efficient retrieval of items.
- Provided excellent customer service at all times while interacting with customers.
- Sorted merchandise into appropriate areas according to size, type, style, color.
- Transported damaged goods or excess stock back to warehouse and storage facility as necessary.
- Stocked shelves with new merchandise in a timely manner.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Operated pallet jacks and forklifts to move inventory efficiently.
Certified Nursing Assistant
Las Altura Nursing Home
Laredo, Texas
08.2019 - 09.2019
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in resident living areas and common spaces.
- Documented patient information accurately in electronic health records system.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
Substitude Teacher
Laredo Independent School District
Laredo, Texas
02.2015 - 03.2016
- Administered assessments to evaluate student understanding and progress.
- Provided individualized support to students needing additional assistance.
- Communicated effectively with parents regarding student performance and behavior.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Monitored student progress throughout the day.
- Maintained accurate records of student attendance and performance.
- Monitored student progress and provided feedback for improvement.
Medical Assistant
Gateway Community Health Center
Laredo, Texas
08.2003 - 09.2008
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Coordinated appointments and communicated schedules to patients and staff.
- Prepared examination rooms and ensured medical supplies were stocked.
- Conducted initial patient assessments and gathered medical histories.
- Educated patients on medication usage and post-treatment care instructions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Changed dressings on wounds to prevent infection and check for healing.
Education
High School Diploma -
J.W.Nixon High School
Laredo, TX05-1994
Some College (No Degree) - Certification Medical Assistant
Texas Careers of Laredo
Laredo, TXTimeline
Re-spite Care Taker
Catholic Diocese Of Laredo
09.2022 - 04.2025
Certified Nursing Assistant
Las Altura Nursing Home
08.2019 - 09.2019
Merchandise Stocker
Walmart Supper Center
09.2015 - 01.2021
Substitude Teacher
Laredo Independent School District
02.2015 - 03.2016
Medical Assistant
Gateway Community Health Center
08.2003 - 09.2008
High School Diploma -
J.W.Nixon High School
Some College (No Degree) - Certification Medical Assistant
Texas Careers of Laredo