Diana Luizaga
North Springfield,VA
Summary
Motivated individual with strong work ethic and working independently as a First Generation Latina. Strong organizational and team collaboration skills with experience in improving processes and increasing developments. I strive to succeed and go above and beyond in my higher education.
Overview
5
5
years of professional experience
Work History
Summer Camp Counselor
Falls Church City Public Schools
05.2023 - Current
- Created an environment conducive to personal growth by encouraging self-reflection and goal-setting among campers during transition periods between sessions.
- Worked with children of varying age, interest, skill, and developmental levels.
- Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
- Collaborated with other recreation staff in developing new recreational activities.
- Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
Team Member
Target
12.2022 - 01.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assistant
Premier Homes LLC.
10.2021 - 08.2022
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Team Member
Chic-Fil-A
05.2021 - 10.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Waitress
La Jatata
06.2019 - 08.2019
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor of Science - Criminology & Psychology
Virginia Polytechnic Institute & State University
Blacksburg, VA06.2026
Skills
-Willingness to Learn
-Clear Communication
-Complex Problem-Solving
-Peer Relationships
-Continuous Development
-Component Determination
-Leadership
-Mentoring
Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Summer Camp Counselor
Falls Church City Public Schools
05.2023 - Current
Team Member
Target
12.2022 - 01.2023
Assistant
Premier Homes LLC.
10.2021 - 08.2022
Team Member
Chic-Fil-A
05.2021 - 10.2021
Waitress
La Jatata
06.2019 - 08.2019
Bachelor of Science - Criminology & Psychology
Virginia Polytechnic Institute & State University
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