Diana Maciel

Served as liaison between ownership and the lender, translating and preparing documents to secure the start-up capital to fund the restaurant’s startup operations.

Acted as the main point of contact between ownership and property management, handling lease terms, repairs, and negotiations.

Researched and identified all legal, operational, and licensing requirements necessary to open a restaurant and complied with all the requirements to get all the licensing and permits approved.

Manage the opening of all accounts, utilities, POS system, vendors, and social media.

Designed, formatted, and produced the restaurant’s official Menu and takeout menu, including:

Menu layout and item descriptions

Photographs and illustrations

Business details, hours of operation, phone, and address

A custom-designed mini map for location clarity

Finished programming the POS system for fast and easier ordering.

Tracked reporting dates and managed Transaction Privilege Tax (TPT) filings, ensuring all taxes were submitted and paid accurately and on time.

• Campaigns:
• VMware US Horizon Profiling
• Uncovered market insight by engaging with prospects to further qualify them and the required information.
• Utilized Salesforce, our Customer Relationship Management (CRM) system, to consistently enter, update and leverage prospective customer information.
• Met and exceed daily, weekly, and monthly phone and email communication goals in accordance with strategic plan.
• Qualified prospects by establishing an understanding of the customer care needs by using the questions provided by VMware Horizon.
• Pegasus Research Group
• Supported outbound calling efforts by completing full and partial profiles with provided target titles in customer care.
• Generated new profiling leads with the target titles and departments.
• Processed leads through verbal outbound prospecting and updated Salesforce with the information received.
• Followed proper lead notes format and disposition during call efforts.
• Recorded accurate notes on all activities.

• Administered vaccinations to livestock.
• Continuously monitored and attended to sick or injured birds.
• Maintained proper water and feed levels and feed system operation.
• Rotated and transported populations of birds as needed.

• Prepared wholesome meals to over 2,000 people daily.
• Oversaw and delegated tasks to 10 kitchen assistants.
• Followed menus, special dietary or nutritional restrictions, or numbers of portions.
• Established quality control of nutrients and rotated food supplies.

• Scheduled appointments with clients and discussed pricing.
• Carefully listened to clients to understand their Tattoo ideas, analyzed preferences and advised clients on tattoo size, color, and suitable placement.
• Sanitized and sterilized all non-disposable tattoo equipment between tattoo applications to adhere to state and federal health regulations.
• Provided clients with instructions on how to care for their newly tattooed areas.

• Performed a variety of interior and exterior cleaning duties for residential properties.
• Managed client's appointments and scheduled adequate times to meet requests.
• Built and maintained relationships with multiple clients for repeat service.
• Collaborated with property managers to coordinate move in and move out cleanings.
• Hired and trained assistants as needed to complete projects.