Diana Magana
Marina del Rey,CA
Summary
I am an experienced sales associate with a strong background in customer service, highly skilled in building relationships with clients and developing tailored solutions to meet clients’ needs. Motivated and attentive to problem solving, negotiation, persuasion, collaboration, and administrative work. Effective communication skills and a proven ability to increase sales through upselling techniques as well as implementing additional services that drove profitability. Skilled multitasker with superior work ethic. Reliable and dedicated team player with a diligent and resourceful approach.
Overview
3
3
years of professional experience
Work History
Internship
American Federation of Teachers
2023.12 - Current
- Accessing databases to find information and tracking state legislative issues
- Collect, analyze, and organize research
- Assist with written reports
- Communicating and working with AFT staff across many departments.
Owner - Managing Director
ContourWaistnBody LLC - 202031410236
2020.12 - Current
- Started LLC, Implemented business strategies, provided health & weight loss services, effectively targeting new markets.
- Oversaw business budget planning and administration, accounting functions, purchasing, and client outreach programs.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues. P&L responsibility, client database development & marketing promotions.
Sales Associate / Technician
Active Therapy Center
2021.11 - 2023.01
- Assisted clients in selecting and purchasing treatments, provided expert advice and personalized recommendations
- Exceeded individual sales target by 15% through outstanding treatments, effective service knowledge and satisfactory customer service.
Supercuts / DryBar
Graduate Cosmetology College
- Understand clients’ requirements and evaluate hair needs
- Provided haircutting, styling, and coloring
- Collected payments from clients, maintained documents and reports.
Education
Associate Degree in Business -
West Los Angeles College
12.2024
Cosmetology Graduate -
Palace Beauty College
04.2014
Skills
- Microsoft Office Suite
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Providing high-quality care
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internship
American Federation of Teachers
2023.12 - Current
Sales Associate / Technician
Active Therapy Center
2021.11 - 2023.01
Owner - Managing Director
ContourWaistnBody LLC - 202031410236
2020.12 - Current
Supercuts / DryBar
Graduate Cosmetology College
Associate Degree in Business -
West Los Angeles College
Cosmetology Graduate -
Palace Beauty College
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