Diana Magnuson
Port Richey,FL
Summary
Versatile and diligent, with a proven track record at Publix Grocery Store, I excel in customer service and cash management. Demonstrated adaptability through efficient multitasking and a commitment to excellence, enhancing shopping experiences and operational efficiency. Skilled in POS system operation and fostering customer relationships, I consistently prioritize cleanliness and organization.
Overview
13
13
years of professional experience
Work History
Liquor Store Clerk
Winn-Dixe
07.2024 - Current
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
Deli Clerk
Publix Grocery Store
07.2017 - 03.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Deli Clerk
Walmart
06.2011 - 03.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Fred K. Marchman Technical College
New Port Richey, FL06.2007
Skills
- Customer Service
- Cleanliness and Organization
- Customer Assistance
- Multitasking Competence
- Listening and Comprehension
- Stocking and Replenishing
- Cash handling proficiency
- Adaptability and Resilience
- Cash Management
- Payment Processing
- POS System Operation
- ID Verification
Timeline
Liquor Store Clerk
Winn-Dixe
07.2024 - Current
Deli Clerk
Publix Grocery Store
07.2017 - 03.2023
Deli Clerk
Walmart
06.2011 - 03.2017
High School Diploma -
Fred K. Marchman Technical College
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