Customer Service
SYKES
Customer service for Hallmark and Dispatch Health.
Diana Mahaney
Gainesboro,TN
Summary
Dynamic professional with extensive experience in neonatal respiratory therapy at Centennial Medical Center and customer service at SYKES. Proven ability to deliver effective care and support, utilizing strong interpersonal skills and technical expertise in respiratory care. Committed to fostering positive relationships and enhancing patient experiences through compassionate service.
Work History
Neonatal Respiratory Therapy
Centennial Medical Center
All aspects of neonatal respiratory care including but not limited to: High Risk Delivery Team, Neonatal Transport Team, Arterial Blood Gas procurement and analysis, Ventilation and oxygenation including Oscillatory, High Frequency , Jet, Nitric Oxide, SIMV, High Flow Cannulas, Hoods, Surfactant Delivery, Intubation, Aerosolized medication delivery. Taught PALS, NRP, Transport Team and STABLE.
Retired
Education
Respiratory Care - Respiratory Care
California College of Respiratory Therapy
San Diego, CA10.1983
High School Diploma -
Jackson County High
Gainesboro, TN06.1978
Skills
Effective customer service skills
Moderate computer skills as required to provide customer service for Hallmark Corp and Dispatch Health, from my home
Supervision experience
Friendly and kind
Enjoy people
Timeline
Customer Service
SYKES
Neonatal Respiratory Therapy
Centennial Medical Center
Respiratory Care - Respiratory Care
California College of Respiratory Therapy
High School Diploma -
Jackson County High